The Survey Tool Your Healthcare SaaS Can Actually Trust With Patient Data.

Most survey tools were built for marketing teams, not healthcare products. BlockSurvey is HIPAA compliant with BAA included, end-to-end encrypted, and zero-knowledge — so your healthcare SaaS can collect patient feedback, clinical user research, and product satisfaction data without creating a compliance liability. Your product deserves a survey tool built to the same standard.

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4.9 Star Rating

Trusted by Leading Brands
for Secure, Privacy-First Surveys

Pepsico
UN Org
City of Columbia
University of South Carolina
Bucknell
Southwestern Michigan College
Brave Browser

Why Choose BlockSurvey for Healthcare SaaS Surveys?

Your Survey Tool Carries the Same Compliance Risk
Your Survey Tool Carries the Same Compliance Risk
In 2024, OCR collected $9.9 million in HIPAA fines. If your product is compliant but your survey tool isn't, you have a gap. Every NPS survey, patient feedback form, and clinical research session that touches PHI needs a BAA. BlockSurvey signs BAA with their customers, so every response you collect is covered under HIPAA.
Patients and Clinicians Share More When They Trust
Patients and Clinicians Share More When They Trust
Healthcare users — patients, clinicians, care coordinators, are acutely aware of health data risks. BlockSurvey's zero-knowledge architecture means responses are encrypted on the user's device and can't be accessed by BlockSurvey or any third party. Users who know this share more accurately. Your product feedback reflects reality, not a filtered version of it.
Designed for Healthcare Data at Every Layer
Designed for Healthcare Data at Every Layer
Most survey tools bolt HIPAA compliance on as a premium tier. BlockSurvey was built privacy-first from day one — encryption is the architecture, not a feature layer. For healthcare SaaS teams, that difference matters. You're not paying for a waiver. You're using a tool that was built for this data.

How BlockSurvey Powers Healthcare SaaS Feedback Programmes?

Your BAA Signed In 24 Hours

Most healthcare teams spend weeks getting a BAA signed before they can run a single HIPAA-covered survey. BlockSurvey signs your BAA within 24 hours of raising request — no legal review cycles, no procurement delays. Your first compliant patient or clinical survey goes live this week, not next quarter.

Your BAA In 24 Hours

End-to-End Encrypted Survey Responses

Every survey response is encrypted on the user's device before transmission. Only your organisation holds the decryption keys. No plaintext patient or clinical data is ever stored on BlockSurvey's servers. For healthcare SaaS products collecting PHI through surveys, this is the level of protection that closes the compliance loop.

End-to-End Encrypted Survey Responses

Clinical-Grade Anonymity That Drives Honest Disclosure

Patients underreport symptoms. Clinicians soften feedback. Both happen when users don't trust the platform. BlockSurvey's anonymity is guaranteed at the architecture level — not a policy promise an admin can override. When patients and clinicians know no one can trace their response, they share what's actually true. Your product decisions get made on real signal.

Clinical-Grade Anonymity That Drives Honest Disclosure

AI Conversational Surveys for Clinical & Patient Audiences

Clinicians are time-poor. Patients are often anxious. Long form-based surveys lose both. BlockSurvey's AI conversational format presents one question at a time, adapts based on each response, and reduces the clinical feel that drives abandonment. Higher completion rates. More representative data. Better product decisions.

AI Conversational Surveys for Clinical & Patient Audiences

How Healthcare SaaS Teams Use BlockSurvey?

  • Product Teams — Clinical User Research
    Product Teams — Clinical User Research
    Survey clinicians, care coordinators, and healthcare administrators on how they actually use your product — workflow friction, feature gaps, and usability issues that don't show up in analytics. End-to-end encryption means clinical users share candidly, knowing their feedback stays within your organisation.
  • Patient Success — Patient Feedback & Satisfaction
    Patient Success — Patient Feedback & Satisfaction
    Collect patient satisfaction scores, post-appointment feedback, and digital experience ratings through HIPAA-covered surveys. AI conversational format reduces the clinical anxiety that traditional patient feedback forms create — patients share more honestly when the experience feels supportive, not administrative.
  • Product Teams — Feature Validation With Clinical Users
    Product Teams — Feature Validation With Clinical Users
    Before shipping a new clinical workflow or patient-facing feature, validate it with the users who will live in it. AI adaptive follow-up questions probe beyond the initial reaction — surfacing the workflow implications, edge cases, and unmet needs that shape whether a feature succeeds in a clinical environment.
  • Marketing — Healthcare Buyer Research
    Marketing — Healthcare Buyer Research
    Survey hospital procurement teams, clinical directors, and health system IT buyers on vendor evaluation criteria, switching triggers, and budget cycles. BlockSurvey's end-to-end encryption means commercially sensitive buyer insights stay within your organisation — not accessible to your survey vendor or their advertising partners.
  • Patient Success — Onboarding & Adoption Health Checks
    Patient Success — Onboarding & Adoption Health Checks
    Survey new clinical users and patient cohorts at key onboarding milestones — day 7, day 30, day 90. AI adaptive questioning identifies where users are struggling before adoption stalls. Drip campaigns automate the outreach sequence. HIPAA coverage applies throughout, from survey delivery to encrypted response storage.
  • Product Teams — NPS & CSAT for Healthcare SaaS
    Product Teams — NPS & CSAT for Healthcare SaaS
    Run NPS and CSAT programmes across your clinical user base with full HIPAA coverage. AI follow-up questions automatically probe low scores for root cause — whether it's a workflow issue, an integration failure, or a training gap. Track satisfaction trends over time. Know where your product is winning and where it's losing clinical trust.

Choose a plan that's right for you

Join 500+ members who use BlockSurvey to protect their respondents' data and privacy.

No monthly limits with our Yearly Plan. All feature quotas credited upfront!
Standard
Unlimited surveys with 6,000 responses/yr
$49
$
39
/mo

Unlimited surveys
6,000 responses per year
AI-powered survey creation
Collect partial responses
Spam prevention
Duplicate response prevention
Skip and display logic
Respondent notifications
Multi-language survey (100+ languages)
Redirect respondents to a web page
Slack, 2+ integrations
Email support within 48h
Premium
Unlimited surveys with 24,000 responses/yr
$99
$
79
/mo

Everything in Standard +
24,000 responses per year
AI follow-up questionnaire
Add your branding
Watermark branding
Create custom links for surveys
Customize survey metadata
Drop off analytics
1 custom domain. e.g., survey.yourdomain.com
Remove BlockSurvey branding
Audience management
Question and answer piping
Google Sheets, 3+ integrations
Email support within 24h
Team
Unlimited surveys with 60,000 responses/yr
$149
$
119
/mo

Everything in Premium +
60,000 responses per year
AI data analysis
AI Data Encoding
NPS, CSAT, and CES
Market Research Questions
Run a campaign
Data lookup / Embedded Data
3 custom domain. e.g., survey.yourdomain.com
GDPR Compliance(DPA Issued)
HIPAA Compliance(BAA Issued)
MS Power BI, Zendesk, 4+ integrations
Email support within 12h
Free Design and Onboarding Session
Enterprise
For organizations to operate with scalability, control, and security.
Let's Talk

Everything in Team +
Unlimited seats
High-volume
Single Sign-On (SAML)
Free migration
Personalized training & onboarding
Priority feature requests
Priority support

What people say

Join 500+ happy customers worldwide who are already using our amazing product.

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Secure by Design - It's for Everyone

Security isn't an afterthought for us; it's a cornerstone. BlockSurvey meets and exceeds industry-leading standards, including ISO 27001, SOC2, FERPA, HIPAA and GDPR, to keep your data safe.

BlockSurvey is a ISO 27001 certified companyBlockSurvey is a SOC 2 certified companyFERPA CompliantHIPPA-CompliantGDPR Compliant

Frequently asked questions

Is BlockSurvey HIPAA compliant for healthcare SaaS surveys?

Yes. BlockSurvey is HIPAA compliant and signs a Business Associate Agreement (BAA) with Team and Enterprise customers. The BAA covers all protected health information collected through surveys — patient satisfaction data, clinical user feedback, product NPS, and any other survey data that qualifies as PHI.

Does my healthcare SaaS need a BAA with my survey tool?

Yes — if your surveys collect or touch protected health information. This includes patient satisfaction surveys, clinical user feedback that references patient care, and any survey data that could be linked to an individual's health status or treatment. BlockSurvey issues a BAA automatically on the Team plan.

How does BlockSurvey protect patient and clinical user data?

All survey responses are end-to-end encrypted on the user's device before transmission. BlockSurvey uses a zero-knowledge architecture — meaning no one at BlockSurvey can access response data. No third-party tracking scripts run on survey pages. Patient and clinical feedback never reaches external analytics or advertising platforms.

Can I use BlockSurvey for clinical user research?

Yes. BlockSurvey is well suited for clinical user research — workflow feedback, usability testing follow-ups, feature validation, and product NPS with clinical audiences. AI conversational surveys reduce the form-fatigue that clinical users experience, improving completion rates and response quality.

Can I embed BlockSurvey surveys inside my healthcare SaaS product?

Yes. BlockSurvey surveys can be embedded directly in your product as in-context check-ins — triggered after clinical workflow interactions, patient encounters, or feature usage events. All embedded survey responses are end-to-end encrypted and HIPAA covered.

Does BlockSurvey support NPS and CSAT for healthcare SaaS products?

Yes. BlockSurvey supports NPS, CSAT, and CES question types natively with AI follow-up questions that automatically probe scores for root cause. Run satisfaction programmes across your clinical user base with full HIPAA coverage throughout.

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