Our Privacy Policy

The privacy policy (“Policy”) governs the online information collection practices of BlockSurvey Inc (“BlockSurvey,” "we" or "us"). It outlines the types of information that we gather about you while you are using our websites https://blocksurvey.io/ (the "sites"), and the ways in which we use this information.

What type of information do we collect?

We may collect personal and sensitive personal information about you and store this information in connection with the provision and fulfillment of our services to you. Personal information may include first name, last name, and email address.

How we use your personal information?

The above personal information may be used for the following purposes:

  • To provide you with information about our offerings and/or our periodic newsletters.
  • To respond to your requests.
  • For creation or development of business intelligence or data analytics in relation to the offerings provided by us (for this purpose we may share the Personal Information with certain software or tools available online)
  • To manage our relationship with you.
  • For internal record keeping.
  • To provide you with authorization to login and use your user account.
  • To verify your identity.
  • To maintain correct and up-to-date information about you.
  • To identify you as a contracting party.
  • To improve our website.
  • To enable automated handling of the subscriptions.
  • To otherwise be able to provide the services to you.
  • To comply with our legal or statutory obligations.

Who has access to your data within our organization?

Within our organization, access to your data is limited to those persons who require access in order deliver the services you subscribe to contact you, and to respond to your inquiries, including requests for refund. Those staff members may be on teams such as: marketing, development, executive, customer support. Employees only have access to data that is relevant to their team, on a ‘need to know’ basis.

With whom do we share your data outside our organization and why?


We may use service providers & third parties for operating and improving the sites, to assist with certain functions, such as payment processing, email transmission,third-party solutions for marketing and analytics, and some aspects of our technical and customer support. We take measures to ensure that these service providers access, process, and store information about you only for the purposes we authorize, through the execution of Data Processing Agreements or Addenda.


We may access, preserve, and disclose information about you to third parties, including the content of messages if we believe disclosure is in accordance with or required by, applicable law, regulation, legal process, or audits. We may also disclose information about you if we believe that your actions are inconsistent with our Terms of Service or related guidelines and policies, or if necessary to protect the rights, property, or safety of, or prevent fraud or abuse of, Company or others.

Transfer of business

If we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, personal information could be one of the assets transferred to or acquired by a third party.

Why and for how long do we store information we collect from you?

We retain certain information collected from you while you are a member on the site, and in certain cases where you have deleted your account, for the following reasons:

  • So that you can use our sites.
  • To ensure that we do not communicate with you if you have asked us not to.
  • To provide you with a refund, if entitled.
  • To better understand the traffic to our sites so that we can provide all members with the best possible experience.
  • To detect and prevent abuse of our sites, illegal activities and breaches of our Terms of Service.
  • To comply with applicable legal, tax or accounting requirements.

We retain user data for as long as necessary for the purposes described above. This means that we retain different categories of data for different periods of time depending on the type of data, the category of user to whom the data relates to, and the purposes for which we collected the data.


We implement a variety of administrative, managerial, and technical security measures to help protect your personal information. Our Company has various internal control standards which relate specifically to the handling of personal information. These include certain controls to help safeguard the information we collect online. Our employees are trained to understand and comply with these controls. We communicate our privacy policy practices and guidelines with them. However, while we strive to protect your personal information, you must also take steps to protect your information. We urge you to take every precaution to protect your personal information while you are on the Internet.

Your rights under the GDPR

You have certain rights if you are within the EU this includes:

  • Right to access - This right allows you to obtain a copy of your personal data, as well as other supplementary information.
  • Right to restrict processing - You have the right to restrict the processing of your personal data in certain circumstances.
  • Right to rectification - You have the right to have any incomplete or inaccurate information we hold about you corrected.
  • Right to object to processing - The right to object allows you to stop or prevent us from processing your personal data. This right exists where we are relying on a legitimate interest as the legal basis for processing your personal data. You also have the right to object where we are processing your personal data for direct marketing purposes.
  • Right to erasure - You have the right to ask us to delete or remove personal data when the personal data is no longer necessary for the purpose which you originally collected or processed.

To exercise your rights, you can contact us at [email protected].

Your rights under the CCPA

Users who are California residents have certain rights under the California Consumer Privacy Act, (“CCPA”) included in these rights are:

  • Right to know - You have the right to request to know more about the categories and specific pieces of personal information that we have collected about you and access a copy of your personal information.
  • Right to deletion - You have the right to request deletion of personal information that we have collected about you.
  • Right to non-discrimination - If you choose to exercise any of your rights under CCPA, we will treat you like all other users. In other words, there is no penalty for exercising your rights under CCPA.

To exercise any of these rights under CCPA, please email [email protected].

Our policy concerning children & their data

Our sites are not directed to children under the age of sixteen and we do not knowingly collect personally identifiable information from children or distribute such information to third parties. We screen users who wish to provide personal information in order to prevent children from providing such information. If we become aware that we have inadvertently received personally identifiable information from a child, we will delete such information from our records. If we change our practices in the future, we will obtain prior, verifiable parental consent before collecting any personally identifiable information from children.

Links to other websites

Our sites may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.

Third parties are under no obligation to comply with this privacy policy with respect to personal data that you provide directly to those third parties or that those third parties collect for themselves. We do not control the third-party sites that may be accessible through our services. Thus, this privacy policy does not apply to information you provide to third-party sites or gathered by the third parties that operate them.

Changes to this policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. If we make any material change/s to the policy, we will notify you via email, through a notification posted on the services, or as required by applicable law. You can see when the policy was last updated by checking the date at the bottom of this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective from when they are posted on this page.

Contact us

If you have any questions about this privacy policy, you can contact us at [email protected].

This policy is effective as of 31 May 2024.