Frequently Asked Questions
How is BlockSurvey different from SurveyMonkey, TypeForm & Google Forms?+
BlockSurvey enables digital rights for the users. Meaning, the account or identity ownership and data ownership is with the user and not with the platform provider. With BlockSurvey, all your data is encrypted end to end and you have the keys for them. This prevents data breaches, leaks, harvesting and trust issues. We strongly believe all your ideas and insights gathered from people through data collection is valuable and it needs to be protected. BlockSurvey enables that with a modern privacy focused design system using BlockStack's Blockchain.
What are the benefits of using BlockSurvey?+
1. Share Answers, Not Identity. Go Anonymous while answering.
2. End of End Encryption of Data.Your data is safe and secure.Only you can unlock it to read it.
3. Modern Design System to make the survey design and taking enjoyable.
4. Advanced Analytics which helps you to gather insights in zero time.
What is the difference between surveys, polls & forms? Can I create them with BlockSurvey?+
A survey is a form with questions specifically designed to gather information about people's experiences, preferences, wants, and needs. Surveys can be long, so a poll is a survey with just one question—a simple survey. And a form could be anything—a survey, a poll, an order form, a quiz, an RSVP sheet, or anything else where you need to gather data. Today, using BlockSurvey you can create any of them to your choice.
Do I need to know coding?+
No, you don't have to. BlockSurvey is a no-code tool. All forms can be created without requiring any coding knowledge. We have also created templates so that you need any survey creation knowledge.
Is there any student, non-profit or other discounted pricing available? +
Yes. We offer discounted and special pricing for students, independent researchers and not for profit organizations. Please write a request to [email protected]
Do you store any data about my usage or run analytics?+
No, we take data privacy very seriously. There are no trackers, cookies or fingerprinting done. And we store no application or user data.
Can you describe your data security and privacy practices? +
BlockSurvey by design enables the digital rights for the users. By this, the users are in control of their data and not anyone else. You have your keys and only your key can unlock the data.
Does BlockSurvey work on both web and mobile? +
Yes. BlockSurvey is a Web App and works fine on any modern browsers and it is device agnostic.
Is BlockSurvey open source? +
BlockSurvey is not currently open source, because it is in the early stages of development. With the current team, we are developing and forming initial ideas and shaping up. The aim is to make it accessible on the road when we need community help to create it.
Contact Us+
Write to us at [email protected] for any feedback, feature requests and queries.
Billing - Frequently Asked Questions
Do I need to be a paid user to use BlockSurvey?+
No, you can use the free trial to explore the entire product. No credit card required.
Once you're happy with the product, pay to publish a survey or form for actual use.
Why are free accounts limited to preview?+
It prevents spammers from abusing the platform, which means better service for you and everyone else.
I already have an account, how do I upgrade?+
Head over to accounts & billing page, choose the plan that is right for you.
Can I cancel at any time?+
Yes. There is a cancel subscription option on your accounts & billing page. You will still have access to BlockSurvey's features till your billing cycle ends, after that you will be downgraded.
Is pricing based on monthly or annual plans? Can I choose?+
Yes, we have both the monthly and yearly plans. You'll be able to choose from them.
What’s your cancellation policy?+
Our contracts are monthly or annual and are therefore pre-paid for a month or 12 months. If you choose to cancel in-between the billing period, you will not be billed for the next period or cycle.
What forms of payment are possible?+
BlockSurvey has integrated with Stripe for payments and it is self serving for personal plans. We also support by raising invoices for enterprises and business plans.
I am a Student. Do you have a free plan?+
Yes, we offer free plans to Students.
I am a Nonprofit. Do you offer any discounts?+
Yes, we offer discounts to a Nonprofit organization.
I still have some questions, how to contact you?+
Please mail us for any questions at [email protected]. We provide support 12x5 and are really fast in replying by emails.
