You’re about to invest in some new product and you’d like to know what its users think about it. There are plenty of methods for gathering user feedback, but one of the most well-known is getting feedback from users on their way out. In this blog post, you will find out what an exit survey is, how you can use them, and why Blocksurvey is one of the best products for getting high-quality data.
An exit survey is a kind of survey you show the audience or the users when they are about to exit your website. For instance, you can make your survey more attractive and catchy when visitors move their cursor towards their browser toolbar.
An exit survey is generally used by companies and businesses such as coffee shops to help gather feedback from their audience. The way a coffee shop might ask their customers, “How would you rate our coffee?” or “What was your favorite type of coffee?” provides the consumer with feedback that they can use to improve their products or services. Customers can then take the advice of the customer and make it their own. One other commonly used exit survey is when an employee leaves the organization. Talking to your employees on exit survey could be really helpful for the improvement of your company.
Exit surveys are very crucial because they tend to offer a much deeper look at the management solutions, day-to-day processes, and just the overall morale and atmosphere of your workplace. Sometimes, people consider exit surveys to be a bit negative, but you're missing out on the value they can bring to your company!
e.g., Whenever you have a large group of people who have participated in an event, you will inevitably have a certain percentage of people who are dissatisfied with the event. Some people don’t like the venue, some people don’t like the speaker, some people don’t like the food, and some don’t like the price. If you have had many people attend your event, many you probably have many unhappy people. If you have many unhappy people, it’s probably because you have some dissatisfied customers who have left your event with a negative feeling about the experience they had. To reduce the likelihood of dissatisfied customers thinking bad things about your event, you should conduct an exit survey to solicit feedback from the attendees.
There are four main types of exit surveys:
Real-time exit surveys: Real-time exit surveys are typically performed in an attempt to gain insights as soon as possible following an event or campaign. These surveys are often meant to capture the feelings and opinions of attendees in real-time.
Post-event surveys: Post-event surveys are conducted after an event is over for the purposes of capturing feedback on the event itself, the content, and the overall experience. If you’re looking to gauge the success of your event, post-event surveys are the way to go.
Post-campaign surveys: Post-campaign surveys are periodically sent to your email list, blog subscribers, and other potential leads in an effort to measure the effectiveness of your campaign. Post-campaign surveys are similar to post-event surveys in that they measure the success of your campaign.
Post-employee resignation surveys: Employee exit surveys give you an idea of why an employee is leaving. Using this data you can improve employee experiences within the organization.
Employee exit survey questions are predetermined or arranged in an advance set of questionnaires that are generally used during the exit process of an employee who’s leaving the company. It’s either a set of verbal questions or often a survey.
Another advantage of doing that is employees can answer these even after they have left the organization. Now, here are some main exit survey questions one might choose to ask.
These are the 6 crucial questions one might ask for their exit survey, it will give you a clear idea about your company’s strengths and weakness both! And it will naturally help you for the betterment of your company and it’s future!
Blocksurvey is a simple employee exit survey tool that makes it easier to record exit interview responses. It's a quick, easy, and less stressful way of collecting feedback from your staff. Our anonymous employee assessment software will ensure that you always have a pulse on how your business measures up.
Creating an employee exit survey is just a few minutes. You can use your templates to pick and choose the exit survey. Sample below.