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Join Leading Brands across 50+ countries
Using BlockSurvey to protect their respondents' privacy, increase their survey completion rates, get better community feedback, and build better organizations.
Catch the Feedback at the Door or Read It on Google
Every customer experience ends in one of two places: your feedback station or your Google reviews. Capture feedback on-site the moment an experience ends, or find out what went wrong from a public review you cannot undo. BlockSurvey's kiosk surveys turn any tablet into a feedback station for retail floors, hotel lobbies, and event venues. No email. No app. No missed moments.
Trusted by leading brands for secure, privacy-first surveys
What On-Site Feedback Gives You That Email Surveys Never Will
Reach Everyone Who Walks In, Not Just Everyone Who Checks Email
10x higher response rate for on-site kiosk surveys versus email surveys. People respond in the moment but ignore the follow-up email, that is a small, self-selecting slice of your audience. An on-site kiosk reaches every person who walks through your door or attends your event. The feedback you collect reflects your actual audience, not just the fraction that responds to email.
Fix the Problem While the Customer Is Still There
88% of consumers read reviews before visiting a business, and a single negative review can drive away 22% of prospective customers. An email survey tells you about a bad experience days after the customer has left and the review is already posted. An on-site kiosk surfaces dissatisfaction while the customer is still in the building. On-site feedback is the only feedback you can still act on.
Capture the Experience at the Moment
Feedback collected 30 seconds after an experience captures detail, emotion, and specifics that an email response three days later loses entirely. By the time the email arrives, the customer has forgotten the specifics and softened the reaction. On-site kiosk feedback captures the raw, accurate response while it still exists.
How Kiosk Surveys Will Work on BlockSurvey
Step 1: Create Your Survey
Create your survey from scratch, start with a template, or let AI generate it in under a minute. Keep it short for kiosk use: two to four questions get the highest completion at an on-site station. Use rating scales, single-tap multiple choice, and one optional open-ended question for the best kiosk experience.
Step 2: Loop the Survey Back to Itself
Set the survey to restart automatically after each response using an exit-page redirect. Copy your live survey link, add an exit page, choose URL redirect, and paste your own survey link as the destination. When a respondent submits, the survey resets to the start screen for the next person, with no staff needed between responses.
Step 3: Turn On Offline Responses
Under Settings, switch on Offline responses. Your kiosk keeps collecting even when the venue Wi-Fi drops, saving each answer encrypted on the device and submitting it automatically once the connection returns. This is the piece most kiosk tools cannot offer, since they stop the moment the network does.
Step 4: Set Up Your Tablet On-Site
Open the survey on any tablet or touchscreen, mount it at your chosen location, and you are live. Place it at the store exit, the checkout counter, the hotel lobby, or the event registration desk. For a locked-down experience, use a browser kiosk-mode extension to maximize the survey and stop the device from sleeping or navigating away.
Who Uses Kiosk Surveys on BlockSurvey
Retail Stores — Exit Feedback That Catches Problems Early
A tablet at the store exit captures the shopping experience while it is fresh. Customers rate their visit, flag a stockout, or report a service issue in two taps before they leave. Store managers see negative feedback in real time and can act before the customer gets home and leaves a review. On-site feedback creates a chance to recover the customer before they leave.
Hotels and Hospitality — Lobby and Checkout Feedback
A kiosk in the hotel lobby or at checkout collects guest feedback at the moment of departure, when the experience is complete and the memory is sharp. Guests who would never open a follow-up email tap a quick rating on their way out. Hospitality teams catch service issues while the guest relationship can still be repaired.
Events and Conferences — On-Floor Attendee Feedback
Email surveys sent after an event reach attendees who have already moved on. A kiosk on the event floor or at the exit captures feedback while attendees are still in the experience. Rate a session, flag a logistics issue, or score the overall event in seconds. Event organizers collect representative feedback before the venue empties.
Restaurants and Cafes — Table and Exit Surveys
A small tablet at the counter or by the exit captures the dining experience while the customer is still there. Diners rate the food, the service, and the atmosphere before they leave. Restaurant managers see a low score immediately and can address it with the table that is still seated, rather than reading about it in a review the next morning.
Retail Pop-Ups and Trade Shows — Booth Feedback and Lead Capture
A kiosk at a pop-up shop or trade show booth collects visitor feedback and captures leads at the same time. Visitors rate the product, share their reaction, and optionally leave a contact detail for follow-up. Every interaction at the booth becomes data, even when staff are busy with other visitors.
Public Venues and Attractions — Visitor Experience Surveys
Museums, parks, attractions, and public venues use exit kiosks to measure visitor satisfaction at scale. A tablet at the exit captures the experience from every visitor type, including those who would never respond to a digital follow-up. Venue operators get continuous, representative feedback on the visitor experience without adding staff.
Pricing
Start free. Upgrade when your research outgrows it. Every plan keeps end-to-end encryption and full data ownership.
Standard
$49$39/mo
Unlimited surveys with AI-powered creation, end-to-end encryption, and core privacy protections.
- Most popular
Premium
$99$79/mo
Everything in Standard, plus AI follow-up questions, custom branding, audience management, and custom survey links.
Team
$149$119/mofor 3 users
Everything in Premium, plus AI data analysis, market research question types, campaigns, and compliance essentials.
Enterprise
Let’s Talk
For organizations that need scale, security, SSO, white-label control, and personalized onboarding.
What people say
Join 500+ happy customers worldwide who are already using our amazing product.
Beyond Surveys—A Truly Multi-Purpose Tool
This platform goes far beyond basic surveys. I’ve used it for lead generation, landing page enrichment, and even embedded videos. Everything’s easy to use, well documented, and super flexible—whether you're building forms, quizzes, or something more advanced.
Martin G.Créateur de la Méthode RashōmonUI/UX is great and fast API processing
I think BlockSurvey is good for short and long surveys. What I find the best is the fact that there are so many templates I can use and customize.
Ankit M.AI Analyst Team LeadAI form builder for top security and data privacy
Uses end-to-end encryption technology that allows users to create survey forms where data is secure and private. UI looks very beautiful.
Lou F.Creative VisionaryNothing Like It — BlockSurvey Is in a League of Its Own!
From end-to-end encryption-level security and AI-generated questions to powerful logic flows and white-label domains, BlockSurvey has it all. It’s secure, innovative, and packed with features like calculations, templates, and in-app analytics. I use it to create personalized assessments for leadership training—nothing else compares.
Kim B.Founder/ President - International Leadership TrainerSurvey and Forms for Privacy and Security
BlockSurvey puts privacy and security above anything else. The use of end-to-end encryption is not a gimmick as in many products; it's a core feature enabling privacy and security. The survey building tools are impeccable. I've used numerous SaaS survey tools, and nothing comes close.
Trevor L.Chief Information Security Officer (CISO)Effortless and Secure Data Collection with Web3 Touch
BlockSurvey is very user-friendly with amazing customization options. It makes capturing data simple and secure. While the Web3 space still has room to mature, the platform itself is smooth and intuitive.
Ali S.Founder, Small- BusinessUnmatched Security & Stunning Response Rates
Few tools combine data confidentiality and form aesthetics like this one. The conversational design improved my response rate by 43%, and the webhook integrations made syncing to our CRM effortless. I also love how responsive and community-driven the support team is.
Kris R.Group Automation ManagerPowerful custom surveys
Creating surveys with BlockSurvey has been a breeze. The drag-and-drop interface is intuitive, and we’re able to collect data anonymously and securely—without intermediaries. It’s interactive, friendly, and encourages high participation while protecting user privacy. The reports are solid, and we’ve used it confidently for internal and external feedback.
Liz D.IT Support SpecialistPrivate, Beautiful Surveys That Build Trust
For our NGO, data privacy is everything—and this platform nails it. It keeps personal info fully protected while letting us design beautiful, chat-like surveys that increase engagement. Team collaboration features sealed the deal.
Luis Noel D.Director ComercialRecognized by the People Who Use Us
Secure by Design - It's for Everyone
Security isn't an afterthought for us; it's a cornerstone. BlockSurvey meets and exceeds industry-leading standards, including ISO 27001, SOC2, FERPA, HIPAA and GDPR, to keep your data safe.
Frequently asked questions
Any tablet or touchscreen device works. There is no special hardware requirement. Open your survey in kiosk mode on the tablet, place it on a stand or mount it at your location, and you are live. Most teams use a standard iPad or Android tablet with a basic stand or wall mount.
Stop Finding Out About Problems From Your Reviews
Catch issues before they become public reviews. Set up your first kiosk survey in minutes and start collecting feedback while there's still time to act.
- 14-day free trial
- AI-powered insights
- End-to-end encrypted