What hardware do I need to run a kiosk survey?

Any tablet or touchscreen device works. There is no special hardware requirement. Open your survey in kiosk mode on the tablet, place it on a stand or mount it at your location, and you are live. Most teams use a standard iPad or Android tablet with a basic stand or wall mount.

Do kiosk surveys work without internet?

Yes. Kiosk surveys work offline. If your venue has weak or no Wi-Fi, responses are securely stored on the device and sync automatically to your dashboard when the connection returns. The kiosk keeps collecting responses continuously regardless of connection status.

Does the survey reset automatically between respondents?

Yes. Kiosk mode automatically resets the survey to the start screen after each submission. One respondent completes the survey, the screen resets, and the next person can respond immediately. No staff intervention is needed between responses, so the kiosk runs unattended.

Can respondents navigate away from the survey on a kiosk?

No. Kiosk mode locks the survey to a single screen and prevents respondents from navigating away to other apps or websites on the device. The tablet stays on your survey, collecting responses, until you exit kiosk mode with your credentials.

Are kiosk survey responses anonymous?

Yes. Kiosk surveys can be fully anonymous. Because there is no email or login required, respondents answer without providing any identifying information unless you choose to ask for it. All responses are end-to-end encrypted and accessible only to your account.

Can I see kiosk results in real time?

Yes. As responses are collected on-site, they appear in your results dashboard in real time, accessible from any device anywhere. Managers can monitor responses in real time while the kiosk continues collecting feedback.

Catch the Feedback at the Door or Read It on Google

Every customer experience ends in one of two places: your feedback station or your Google reviews. Capture feedback on-site the moment an experience ends, or find out what went wrong from a public review you cannot undo. BlockSurvey's kiosk surveys turn any tablet into a feedback station for retail floors, hotel lobbies, and event venues. No email. No app. No missed moments.

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Trusted by leading brands for secure, privacy-first surveys

What On-Site Feedback Gives You

10x
Reach Everyone Who Walks In, Not Just Everyone Who Checks Email
10x higher response rate for on-site kiosk surveys vs. email. It reaches every person who walks in, not just the fraction who checks email.
Fix the Problem While the Customer Is Still There
88% read reviews before visiting; one bad review can drive away 22% of customers. An on-site kiosk surfaces problems while the customer's still there.
Capture the Experience at the Moment
Feedback collected 30 seconds after an experience captures detail an email response three days later loses entirely. On-site kiosk feedback stays raw and accurate.

How Kiosk Surveys Will Work on BlockSurvey

Step 1: Create Your Survey
Create your survey from scratch, start with a template, or let AI generate it in under a minute. Keep it short for kiosk use: two to four questions get the highest completion at an on-site station. Use rating scales, single-tap multiple choice, and one optional open-ended question for the best kiosk experience.
Step 2: Loop the Survey Back to Itself
Set the survey to restart automatically after each response using an exit-page redirect. Copy your live survey link, add an exit page, choose URL redirect, and paste your own survey link as the destination. When a respondent submits, the survey resets to the start screen for the next person, with no staff needed between responses.
Step 3: Turn On Offline Responses
Under Settings, switch on Offline responses. Your kiosk keeps collecting even when the venue Wi-Fi drops, saving each answer encrypted on the device and submitting it automatically once the connection returns. This is the piece most kiosk tools cannot offer, since they stop the moment the network does.
Step 4: Set Up Your Tablet On-Site
Open the survey on any tablet or touchscreen, mount it at your chosen location, and you are live. Place it at the store exit, the checkout counter, the hotel lobby, or the event registration desk. For a locked-down experience, use a browser kiosk-mode extension to maximize the survey and stop the device from sleeping or navigating away.

Who Uses Kiosk Surveys on BlockSurvey

Retail Stores — Exit Feedback That Catches Problems Early
A tablet at the store exit captures the shopping experience while it is fresh. Customers rate their visit, flag a stockout, or report a service issue in two taps before they leave. Store managers see negative feedback in real time and can act before the customer gets home and leaves a review. On-site feedback creates a chance to recover the customer before they leave.
Hotels and Hospitality — Lobby and Checkout Feedback
A kiosk in the hotel lobby or at checkout collects guest feedback at the moment of departure, when the experience is complete and the memory is sharp. Guests who would never open a follow-up email tap a quick rating on their way out. Hospitality teams catch service issues while the guest relationship can still be repaired.
Events and Conferences — On-Floor Attendee Feedback
Email surveys sent after an event reach attendees who have already moved on. A kiosk on the event floor or at the exit captures feedback while attendees are still in the experience. Rate a session, flag a logistics issue, or score the overall event in seconds. Event organizers collect representative feedback before the venue empties.
Restaurants and Cafes — Table and Exit Surveys
A small tablet at the counter or by the exit captures the dining experience while the customer is still there. Diners rate the food, the service, and the atmosphere before they leave. Restaurant managers see a low score immediately and can address it with the table that is still seated, rather than reading about it in a review the next morning.
Retail Pop-Ups and Trade Shows — Booth Feedback and Lead Capture
A kiosk at a pop-up shop or trade show booth collects visitor feedback and captures leads at the same time. Visitors rate the product, share their reaction, and optionally leave a contact detail for follow-up. Every interaction at the booth becomes data, even when staff are busy with other visitors.
Public Venues and Attractions — Visitor Experience Surveys
Museums, parks, attractions, and public venues use exit kiosks to measure visitor satisfaction at scale. A tablet at the exit captures the experience from every visitor type, including those who would never respond to a digital follow-up. Venue operators get continuous, representative feedback on the visitor experience without adding staff.

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What people say

Join 500+ happy customers worldwide who are already using our amazing product.

Beyond Surveys—A Truly Multi-Purpose Tool

This platform goes far beyond basic surveys. I’ve used it for lead generation, landing page enrichment, and even embedded videos. Everything’s easy to use, well documented, and super flexible—whether you're building forms, quizzes, or something more advanced.

Martin G.Créateur de la Méthode Rashōmon

UI/UX is great and fast API processing

I think BlockSurvey is good for short and long surveys. What I find the best is the fact that there are so many templates I can use and customize.

Ankit M.AI Analyst Team Lead

AI form builder for top security and data privacy

Uses end-to-end encryption technology that allows users to create survey forms where data is secure and private. UI looks very beautiful.

Lou F.Creative Visionary

Nothing Like It — BlockSurvey Is in a League of Its Own!

From end-to-end encryption-level security and AI-generated questions to powerful logic flows and white-label domains, BlockSurvey has it all. It’s secure, innovative, and packed with features like calculations, templates, and in-app analytics. I use it to create personalized assessments for leadership training—nothing else compares.

Kim B.Founder/ President - International Leadership Trainer

Survey and Forms for Privacy and Security

BlockSurvey puts privacy and security above anything else. The use of end-to-end encryption is not a gimmick as in many products; it's a core feature enabling privacy and security. The survey building tools are impeccable. I've used numerous SaaS survey tools, and nothing comes close.

Trevor L.Chief Information Security Officer (CISO)

Big fan of BlockSurvey and what Wilson and the team are doing. BlockSurvey was the end-to-end encrypted product I signed up for and I love the UI, privacy, responsiveness, and transparency behind the platform. Great job all 'round and awesome to see it keep evolving.

James Longley@jameslongley

Unmatched Security & Stunning Response Rates

Few tools combine data confidentiality and form aesthetics like this one. The conversational design improved my response rate by 43%, and the webhook integrations made syncing to our CRM effortless. I also love how responsive and community-driven the support team is.

Kris R.Group Automation Manager

Powerful custom surveys

Creating surveys with BlockSurvey has been a breeze. The drag-and-drop interface is intuitive, and we’re able to collect data anonymously and securely—without intermediaries. It’s interactive, friendly, and encourages high participation while protecting user privacy. The reports are solid, and we’ve used it confidently for internal and external feedback.

Liz D.IT Support Specialist

Private, Beautiful Surveys That Build Trust

For our NGO, data privacy is everything—and this platform nails it. It keeps personal info fully protected while letting us design beautiful, chat-like surveys that increase engagement. Team collaboration features sealed the deal.

Luis Noel D.Director Comercial

Recognized by the People Who Use Us

Join Leading Brands across 50+ countries

Using BlockSurvey to protect their respondents' privacy, increase their survey completion rates, get better community feedback, and build better organizations.

G2 Crowd

4.8Star Rating

Capterra

4.9Star Rating

Secure by Design. It's for Everyone.

Frequently asked questions

: Any tablet or touchscreen device works. There is no special hardware requirement. Open your survey in kiosk mode on the tablet, place it on a stand or mount it at your location, and you are live. Most teams use a standard iPad or Android tablet with a basic stand or wall mount.
: Yes. Kiosk surveys work offline. If your venue has weak or no Wi-Fi, responses are securely stored on the device and sync automatically to your dashboard when the connection returns. The kiosk keeps collecting responses continuously regardless of connection status.
: Yes. Kiosk mode automatically resets the survey to the start screen after each submission. One respondent completes the survey, the screen resets, and the next person can respond immediately. No staff intervention is needed between responses, so the kiosk runs unattended.
: No. Kiosk mode locks the survey to a single screen and prevents respondents from navigating away to other apps or websites on the device. The tablet stays on your survey, collecting responses, until you exit kiosk mode with your credentials.
: Yes. Kiosk surveys can be fully anonymous. Because there is no email or login required, respondents answer without providing any identifying information unless you choose to ask for it. All responses are end-to-end encrypted and accessible only to your account.
: Yes. As responses are collected on-site, they appear in your results dashboard in real time, accessible from any device anywhere. Managers can monitor responses in real time while the kiosk continues collecting feedback.

Stop Finding Out About Problems From Your Reviews

Catch issues before they become public reviews. Set up your first kiosk survey in minutes and start collecting feedback while there's still time to act.

Request a Demo

14-day free trial
AI-powered insights
End-to-end encrypted

Catch the Feedback at the Door or Read It on Google

What On-Site Feedback Gives You

Reach Everyone Who Walks In, Not Just Everyone Who Checks Email

Fix the Problem While the Customer Is Still There

Capture the Experience at the Moment

How Kiosk Surveys Will Work on BlockSurvey

Step 1: Create Your Survey

Step 2: Loop the Survey Back to Itself

Step 3: Turn On Offline Responses

Step 4: Set Up Your Tablet On-Site

Who Uses Kiosk Surveys on BlockSurvey

Retail Stores — Exit Feedback That Catches Problems Early

Hotels and Hospitality — Lobby and Checkout Feedback

Events and Conferences — On-Floor Attendee Feedback

Restaurants and Cafes — Table and Exit Surveys

Retail Pop-Ups and Trade Shows — Booth Feedback and Lead Capture

Public Venues and Attractions — Visitor Experience Surveys