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Join Leading Brands across 50+ countries
Using BlockSurvey to protect their respondents' privacy, increase their survey completion rates, get better community feedback, and build better organizations.
Better Customer Feedback Starts with Better Survey Experiences
BlockSurvey's AI conversational surveys collect customer satisfaction, product feedback, and user research from your SaaS users in a format that feels native to your product, not bolted on. One question at a time. Adapts to every response. Completion rates that make your data actually usable.
Trusted by leading brands for secure, privacy-first surveys
Why Choose BlockSurvey for SaaS Surveys?
74%
Surveys That Feel Like Your Product, Not a Distraction From It.
74% of SaaS users abandon surveys that take more than 3 minutes to complete. Conversational surveys reduce perceived length by up to 40%. Most survey tools feel like they were designed for market research agencies, not SaaS products. BlockSurvey's conversational AI format (one question at a time, adapting in real time) matches the UX standard your users expect from your product. Higher completion. Less abandonment. Better data.
3x
Every Low Score Tells You Why. Automatically.
3x higher NPS response rates when surveys are conversational versus traditional form-based. An NPS detractor gets a different follow-up than a promoter. A churned user gets probed on what broke the experience. A power user gets asked what they want next. BlockSurvey's AI adaptive questioning surfaces the context behind every score, without you having to build a single branching logic rule.
89%
User Data That Stays With You.
89% of SaaS companies that regularly collect user feedback grow faster than those that don't, because decisions are made on signal, not assumption. SaaS user data is a competitive asset. BlockSurvey's end-to-end encryption means your customer feedback, satisfaction scores, and product insights are encrypted from submission to analysis. No third-party advertising platforms, no analytics trackers on survey pages. Your users' responses belong to you, not to your survey vendor.
How BlockSurvey Powers Customer Feedback Programs?
AI Adaptive Surveys
BlockSurvey's AI generates contextual follow-up questions in real time based on each user's response. A user who gives you an NPS of 4 gets a different conversation than one who gives you a 9. A churned user's path diverges from an active one. Every survey session is personalised, without manual logic trees.
In-Product, Email & SMS Distribution
Embed surveys directly in your product as contextual check-ins: post-feature use, post-onboarding, post-upgrade. Or distribute by email and SMS for broader reach. Bulk campaigns hit your entire user base. Drip sequences trigger at the right moment in the user journey. Follow-ups go only to non-respondents.
NPS, CSAT & CES Built In
BlockSurvey supports NPS, CSAT, and CES question types natively, with AI follow-up questions that automatically probe scores for root cause. Track satisfaction trends over time. Segment by user cohort, plan type, or feature usage. Know exactly where your product experience is winning and where it's losing users.
AI Thematic Analysis of Open-Ended Feedback
Open-ended product feedback is the richest signal you have, and the hardest to process at scale. BlockSurvey's AI thematic analysis automatically groups qualitative responses into themes, surfaces the most common patterns, and flags emerging issues before they become churn signals. No manual coding. No spreadsheet gymnastics.
How SaaS Teams Use BlockSurvey?
Product Teams: Feature Validation & Feedback
Survey users immediately after they interact with a new feature, in-product, while the experience is fresh. AI adaptive follow-up questions surface what worked, what confused them, and what they expected instead. Ship with confidence. Iterate with evidence. Stop building features users don't want.
Growth Teams: Churn & Cancellation Surveys
Trigger an AI conversational survey the moment a user cancels or downgrades. Adaptive follow-up questions probe the real reason: pricing, missing feature, switching to a competitor, or a support failure. Churn surveys are the highest-signal data source you have. Most teams ignore them because the response rates are too low. BlockSurvey's conversational format changes that.
Customer Success: NPS & CSAT at Scale
Run quarterly NPS surveys across your entire user base. Segment results by plan type, industry, or product usage. AI follow-up questions surface why detractors are unhappy before they churn, and why promoters love you so you can double down. Your CSMs spend time acting on insights, not chasing survey responses.
Marketing: CRO & Landing Page Testing
Use A/B testing surveys to validate which messaging, value propositions, or CTAs resonate with your target users before committing to a campaign. Show variant A to one group, variant B to another, measure reaction, comprehension, and appeal. Make conversion rate optimization decisions with user signal, not gut feel.
UX Research: Usability & Experience Surveys
Run post-session usability surveys after key product flows: onboarding, checkout, setup, upgrade. BlockSurvey's conversational format reduces the cognitive load of post-task surveys, improving completion and response quality. AI thematic analysis groups qualitative UX feedback into patterns your design team can act on immediately.
Customer Success: Onboarding Health Checks
Survey new users at day 7, day 30, and day 90 of onboarding with automated drip campaigns. AI adaptive questioning identifies where users are getting stuck, before they go quiet and before they churn. Each response is tagged to the user's onboarding stage so you can see exactly where the friction is in your activation flow.
Pricing
Start free. Upgrade when your research outgrows it. Every plan keeps end-to-end encryption and full data ownership.
Standard
$49$39/mo
Unlimited surveys with AI-powered creation, end-to-end encryption, and core privacy protections.
- Most popular
Premium
$99$79/mo
Everything in Standard, plus AI follow-up questions, custom branding, audience management, and custom survey links.
Team
$149$119/mofor 3 users
Everything in Premium, plus AI data analysis, market research question types, campaigns, and compliance essentials.
Enterprise
Let’s Talk
For organizations that need scale, security, SSO, white-label control, and personalized onboarding.
What people say
Join 500+ happy customers worldwide who are already using our amazing product.
Beyond Surveys—A Truly Multi-Purpose Tool
This platform goes far beyond basic surveys. I’ve used it for lead generation, landing page enrichment, and even embedded videos. Everything’s easy to use, well documented, and super flexible—whether you're building forms, quizzes, or something more advanced.
Martin G.Créateur de la Méthode RashōmonUI/UX is great and fast API processing
I think BlockSurvey is good for short and long surveys. What I find the best is the fact that there are so many templates I can use and customize.
Ankit M.AI Analyst Team LeadAI form builder for top security and data privacy
Uses end-to-end encryption technology that allows users to create survey forms where data is secure and private. UI looks very beautiful.
Lou F.Creative VisionaryNothing Like It — BlockSurvey Is in a League of Its Own!
From end-to-end encryption-level security and AI-generated questions to powerful logic flows and white-label domains, BlockSurvey has it all. It’s secure, innovative, and packed with features like calculations, templates, and in-app analytics. I use it to create personalized assessments for leadership training—nothing else compares.
Kim B.Founder/ President - International Leadership TrainerSurvey and Forms for Privacy and Security
BlockSurvey puts privacy and security above anything else. The use of end-to-end encryption is not a gimmick as in many products; it's a core feature enabling privacy and security. The survey building tools are impeccable. I've used numerous SaaS survey tools, and nothing comes close.
Trevor L.Chief Information Security Officer (CISO)Big fan of BlockSurvey and what Wilson and the team are doing. BlockSurvey was the end-to-end encrypted product I signed up for and I love the UI, privacy, responsiveness, and transparency behind the platform. Great job all 'round and awesome to see it keep evolving.
James Longley@jameslongleyUnmatched Security & Stunning Response Rates
Few tools combine data confidentiality and form aesthetics like this one. The conversational design improved my response rate by 43%, and the webhook integrations made syncing to our CRM effortless. I also love how responsive and community-driven the support team is.
Kris R.Group Automation ManagerPowerful custom surveys
Creating surveys with BlockSurvey has been a breeze. The drag-and-drop interface is intuitive, and we’re able to collect data anonymously and securely—without intermediaries. It’s interactive, friendly, and encourages high participation while protecting user privacy. The reports are solid, and we’ve used it confidently for internal and external feedback.
Liz D.IT Support SpecialistPrivate, Beautiful Surveys That Build Trust
For our NGO, data privacy is everything—and this platform nails it. It keeps personal info fully protected while letting us design beautiful, chat-like surveys that increase engagement. Team collaboration features sealed the deal.
Luis Noel D.Director ComercialRecognized by the People Who Use Us
Frequently asked questions
- BlockSurvey's AI conversational format presents one question at a time and adapts based on each user's answer, making surveys feel like a quick, relevant check-in rather than a form. Shorter perceived length, higher relevance, and a better UX drive significantly higher completion rates compared to traditional survey tools.
Your Users Are Telling You What to Build Next. Are You Listening?
Join 500+ companies across 50+ countries who use BlockSurvey to collect honest, actionable feedback from the users who drive their SaaS growth.
- 14-day free trial
- AI-powered insights
- End-to-end encrypted