Know What Your B2B Buyers Actually Think

Most B2B messaging is built on assumptions. BlockSurvey helps marketing, product marketing, customer success, and research teams replace guesswork with real buyer insight — from the buyers, customers, and prospects who matter most. AI conversational surveys. Advanced research question types. End-to-end encrypted.

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AI-powered insights
End-to-end encrypted
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4.8 Star Rating
BlockSurvey social proof
Capterra
4.9 Star Rating

Trusted by Leading Brands
for Secure, Privacy-First Surveys

Pepsico
UN Org
City of Columbia
University of South Carolina
Bucknell
Southwestern Michigan College
Brave Browser

Why Choose BlockSurvey for B2B Surveys?

Your Buyers Have 4 Minutes, Make Every Question Count
Your Buyers Have 4 Minutes, Make Every Question Count
23% average response rate for B2B email surveys, compared to 33% for conversational surveys sent via the same channel. A busy VP of Marketing isn't going to sit through a wall of questions. BlockSurvey's AI conversational format presents one focused question at a time, adapting the next question based on the previous answer. It feels like a quick professional check-in, not a research exercise. Response rates go up. Drop-off goes down.
Stop Reading Between the Lines, Let AI Optimize the Follow-Up.
Stop Reading Between the Lines, Let AI Optimize the Follow-Up.
A respondent who gives a low CSAT score gets a different follow-up than one who scores high. BlockSurvey's AI adaptive questioning digs into the responses that matter — automatically, without manual survey branching. You get the context behind the score, not just the number.
Commercially Sensitive Answers Need More Than a Privacy Policy.
Commercially Sensitive Answers Need More Than a Privacy Policy.
B2B surveys collect commercially sensitive information — competitive intelligence, budget data, vendor assessments, strategic priorities. BlockSurvey's end-to-end encryption means response data is encrypted from submission to analysis. No third-party access. No data leakage to analytics platforms your respondents didn't consent to.

How BlockSurvey Powers B2B Survey Programs?

AI Adaptive B2B Surveys

BlockSurvey's AI generates contextual follow-up questions based on each respondent's answers. A customer who scores NPS 4 gets probed on what went wrong. A prospect who indicates budget constraints gets a different path than one who doesn't. Every respondent gets a survey that fits their situation — without manual logic building.

AI Adaptive B2B Surveys

Advanced B2B Research Question Types

Most survey tools give you multiple choice and a text box. BlockSurvey gives B2B researchers the question types that generate insights you can build strategy on — A/B Testing to validate messaging and positioning, MaxDiff to rank which product attributes matter most to buyers, Conjoint Analysis to understand how buyers trade off price against features, Van Westendorp and Gabor-Granger for pricing research that tells you your floor, ceiling, and optimal price point before you go to market.

Advanced B2B Research Question Types

Bulk Email & Drip Campaign Distribution

Send your B2B survey to your entire customer base at once with a bulk email campaign, or automate a drip sequence that times outreach based on customer milestones — post-onboarding, post-renewal, post-support ticket. Follow-ups go only to non-respondents, no awkward reminders to people who already responded.

Bulk Email & Drip Campaign Distribution

Side-by-Side Results & AI Analysis

BlockSurvey's analytics surfaces response trends, sentiment patterns, and open-ended theme clusters automatically. AI thematic analysis groups open-ended feedback into actionable themes — so you spend time acting on insights, not coding qualitative responses by hand.

Side-by-Side Results & AI Analysis

How B2B Teams Use BlockSurvey?

  • Find Out Why They're Staying — Before They Decide to Leave
    Find Out Why They're Staying — Before They Decide to Leave
    Run quarterly CSAT and NPS surveys across your customer base to identify churn risk before it becomes churn. AI adaptive follow-up questions surface the reasons behind low scores automatically — so your CSMs have context, not just a number, before they pick up the phone.
  • Learn What Your ICP Actually Cares About
    Learn What Your ICP Actually Cares About
    Survey your target market on buying priorities, vendor evaluation criteria, budget cycles, and content preferences. AI conversational surveys get higher response rates from busy B2B buyers than traditional research forms. Use the data to sharpen ICP definition, messaging, and campaign targeting.
  • Find Out Why You Lost At Scale, Without Chasing for Feedback
    Find Out Why You Lost At Scale, Without Chasing for Feedback
    Understand why you won and why you lost — at scale. Send structured win-loss surveys to closed opportunities automatically after a deal closes or goes dark. AI adaptive questioning probes the reasons behind each decision without a sales rep having to make an uncomfortable call.
  • Get Signal from the People You're Actually Trying to Reach
    Get Signal from the People You're Actually Trying to Reach
    Run B2B survey panels targeting specific job titles, industries, company sizes, or geographies. BlockSurvey's conversational format and bot prevention ensure panel responses are genuine — no junk data from inattentive or automated respondents inflating your sample.
  • Catch Where Customers Get Stuck Before They Go Quiet
    Catch Where Customers Get Stuck Before They Go Quiet
    Survey new customers at key onboarding milestones — day 7, day 30, day 90. AI adaptive questioning identifies where customers are struggling before they go quiet. Drip campaigns automate the outreach sequence so no customer falls through the cracks during the critical adoption window.
  • Turn Attendees Into Insights Before They Forget the Session
    Turn Attendees Into Insights Before They Forget the Session
    Collect structured feedback from event attendees, webinar participants, and conference leads immediately after the experience. Bulk SMS or email delivery gets the survey in front of attendees while the session is still fresh. AI thematic analysis groups open-ended feedback into themes without manual coding.

Choose a plan that's right for you

Join 500+ members who use BlockSurvey to protect their respondents' data and privacy.

No monthly limits with our Yearly Plan. All feature quotas credited upfront!
Standard
Unlimited surveys with 6,000 responses/yr
$49
$
39
/mo

Unlimited surveys
6,000 responses per year
AI-powered survey creation
Collect partial responses
Spam prevention
Duplicate response prevention
Skip and display logic
Respondent notifications
Multi-language survey (100+ languages)
Redirect respondents to a web page
Slack, 2+ integrations
Email support within 48h
Premium
Unlimited surveys with 24,000 responses/yr
$99
$
79
/mo

Everything in Standard +
24,000 responses per year
AI follow-up questionnaire
Add your branding
Watermark branding
Create custom links for surveys
Customize survey metadata
Drop off analytics
1 custom domain. e.g., survey.yourdomain.com
Remove BlockSurvey branding
Audience management
Question and answer piping
Google Sheets, 3+ integrations
Email support within 24h
Team
Unlimited surveys with 60,000 responses/yr
$149
$
119
/mo

Everything in Premium +
60,000 responses per year
AI data analysis
AI Data Encoding
NPS, CSAT, and CES
Market Research Questions
Run a campaign
Data lookup / Embedded Data
3 custom domain. e.g., survey.yourdomain.com
GDPR Compliance(DPA Issued)
HIPAA Compliance(BAA Issued)
MS Power BI, Zendesk, 4+ integrations
Email support within 12h
Free Design and Onboarding Session
Enterprise
For organizations to operate with scalability, control, and security.
Let's Talk

Everything in Team +
Unlimited seats
High-volume
Single Sign-On (SAML)
Free migration
Personalized training & onboarding
Priority feature requests
Priority support

What people say

Join 500+ happy customers worldwide who are already using our amazing product.

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Secure by Design - It's for Everyone

Security isn't an afterthought for us; it's a cornerstone. BlockSurvey meets and exceeds industry-leading standards, including ISO 27001, SOC2, FERPA, HIPAA and GDPR, to keep your data safe.

BlockSurvey is a ISO 27001 certified companyBlockSurvey is a SOC 2 certified companyFERPA CompliantHIPPA-CompliantGDPR Compliant

Frequently asked questions

Why are B2B survey response rates so low and how does BlockSurvey improve them?

B2B respondents abandon surveys because they're too long, too clinical, and feel irrelevant. BlockSurvey's AI conversational format presents one question at a time and adapts based on each answer — making surveys feel like a quick professional conversation rather than a form. Shorter perceived length and higher relevance drive significantly higher completion rates.

Can I run CSAT and NPS surveys for B2B customers with BlockSurvey?

Yes. BlockSurvey supports CSAT, NPS, and CES question types natively. AI adaptive follow-up questions automatically probe low scores for root cause — giving your customer success team the context they need to act, not just the metric.

Does BlockSurvey support advanced B2B research question types?

Yes. BlockSurvey includes MaxDiff, Conjoint Analysis, Van Westendorp Pricing, Gabor-Granger, and A/B Testing — question types built for serious B2B market research. These go beyond what general-purpose survey tools offer and are designed for teams that need strategic insight, not just satisfaction scores.

Can I automate customer feedback and market research surveys with BlockSurvey?

Yes. BlockSurvey supports bulk email campaigns and drip survey sequences. You can trigger surveys based on customer milestones — post-onboarding, post-renewal, post-support — and send follow-ups automatically to non-respondents only. No manual outreach. No awkward reminders to people who already responded.

Is B2B survey response data kept private and secure?

Yes. All survey responses are end-to-end encrypted. No third-party tracking scripts run on BlockSurvey survey pages — no advertising pixels, no analytics tools. B2B respondents sharing sensitive business data can trust their answers are not accessible to external services or BlockSurvey itself.

What are B2B survey best practices for improving response rates?

Keep surveys short, under 5 minutes. Use conversational one-question-at-a-time format. Personalize the invitation with the respondent's name and company. Send at the right moment — post-interaction, not randomly. Follow up once to non-respondents only. BlockSurvey's AI adaptive format, drip campaigns, and bulk email tools are built around these principles.

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