Improve the experience of your customers like no other

Make customer listening a top priority across your business. Collect privacy-focused customer feedback, analyze it, and act on it regularly.

BlockSurvey customer experience surveys

Good customer experience is not rocket science

When it comes to customer service, it’s important to remember that the customer is always right.

Build empathy with your customers

Seek closeness with customers with emphatic service to build an incredible customer experience.

Build empathy with your customers

Improve customer loyalty

Provide excellent customer service, and offer incentives to customers for their continued business.

Improve customer loyalty

Walk a mile in customers’ shoes

Try to see things from the customer’s perspective and understand what they want and need. This will help you to provide them with the best possible experience.

Walk a mile in customers’ shoes

How BlockSurvey can help you gather
feedback from customers

We are so excited and proud of our product. It's really easy to create a
survey with our awesome product.

  1. Positive experience

    Create a positive customer experience that is crucial to the success of your business.

  2. Loyal customer

    A happy customer is one who is likely to become a loyal customer, who can help you boost revenue.

  3. Word-of-mouth marketing

    Make your customer promote your business for you through word-of-mouth marketing.

  4. Customer impact

    Create and obsess over a great customer experience to make a profound customer impact.

  5. Improve brand awareness

    Customers are your best resource for growing your brand awareness. It's so important to make customers want to continue doing business with you.

  6. Customer satisfaction

    Using customer satisfaction surveys on a regular basis creates meaningful moments throughout the customer journey.

  7. Net Promoter Survey

    NPS measures how likely your customers are to promote you to their friends, family, and colleagues based on their experiences with your company.

  8. Personalized video

    Add videos to your survey to add context to the survey and show customers why their feedback is so valued.

What people say

Join 10,000 happy customers worldwide who are already using our amazing product.

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“BlockSurvey is an amazing tool if you want to generate leads using quizzes or get customer feedback with the help of surveys or get customers to fill in the data with the help of forms.”
Akshay
Digital Strategist
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“The tool itself is well thought out, and flexible, with a robust feature set. The best of this tool is the support.”
Paul
Founder
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“I have tried several survey tools, so far, this is the best one. No doubt I would recommend it to everyone to at least try it.”
Jesus
Founder

Our well thought out use-cases help you get started

We provide a comprehensive set of templates for your customer services and products,
making it easier for you to start a customer experience.

Explore more
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Retail Customer Experience Survey
Retail Customer Experience Survey is a survey that is used to collect feedback from customers about their recent shopping experiences. It is used to identify areas where the company can improve its customer service and the overall shopping experience.
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Customer Attitude Survey
A customer attitude survey is used to measure how customers feel about a company or product. It can be used to gauge customer satisfaction, identify areas of improvement, and track changes over time. The survey should be designed to collect both quantitative and qualitative data.
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Retail shopping survey
This Retail shopping survey is designed to collect feedback from retail shoppers about their recent shopping experience. The survey questions ask about the respondent's satisfaction with various aspects of the shopping experience, including the store layout, product selection, and customer service. The survey also asks shoppers to rate the overall value of their shopping experience.
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Grocery shopping survey
The Grocery Shopping Survey is a short, five-minute survey that asks respondents about their grocery shopping habits. The survey includes questions about how often respondents shop for groceries, what types of groceries they purchase, and how much they spend on groceries each month. The survey also asks respondents to rate their satisfaction with their current grocery store and to provide suggestions for improving the grocery shopping experience.
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Online shopping registration form
This online shopping registration form allows customers to register for an account on your website. They can provide their personal information, contact details, and preferences. The form also allows them to choose a username and password.
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Shopping habits survey
This survey is designed to collect data about people's shopping habits. The survey will ask questions about how often people shop, what they purchase, and how they feel about shopping. The survey should take no more than 5 minutes to complete.
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Shopping cart abandonment survey
A shopping cart abandonment survey is a research tool used to collect data on why consumers abandon their online shopping carts. It is typically used by e-commerce businesses to identify areas of improvement on their websites and improve the overall customer experience.
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Online shopping experience survey
An online shopping experience survey is used by online retailers to collect feedback from customers about their shopping experience. The survey covers a variety of topics such as customer satisfaction, ease of use, and overall experience. It is an important tool for online retailers to gauge customer satisfaction and improve the customer experience.
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Online grocery shopping survey
How do you feel about online grocery shopping? We want to know how you feel about online grocery shopping. Do you think it's convenient? Do you think it was expensive? Do you miss the feeling of exploring the physical store? Tell us what you think in this survey!
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Shopping mall survey
The Shopping mall survey is a type of customer satisfaction survey that is typically conducted by businesses in order to gauge customer satisfaction levels with their products or services. This survey can be used to identify areas where the business can improve in order to better meet customer needs and expectations.
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Shopping cart form
A shopping cart form is an online form that allows customers to select and purchase items from a website. The form typically includes fields for the customer's name, shipping address, and payment information.
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Holiday shopping survey
This is a survey about holiday shopping habits. The survey asks questions about how often people shop during the holidays, what they spend their money on, and how they feel about holiday shopping.
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Mystery shopping form
Mystery shopping is a popular research method used to measure the quality of service or compliance with regulatory standards. Businesses use mystery shopping to measure the quality of service their employees provide to customers.
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Online shopping survey
The online shopping survey is a short questionnaire that is used to collect data about people's shopping habits.
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Customer Evaluation Form
The Customer Evaluation Form is a way for businesses to collect feedback from their customers. This form can be used to evaluate customer satisfaction, gauge customer loyalty, and identify areas for improvement.
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Consumer rights survey
The Consumer Rights Survey is a survey that asks consumers about their experiences with a variety of consumer rights issues.
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Retention Survey Template
Ask customers why are they are cancelling.
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Customer Feedback Form
Thank you for taking the time to provide feedback. We appreciate hearing from you and will review comments carefully. Best used as a widget.
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Customer Effort Score CES Form
Note: This is your copy. Do what you'd like with it (edit, send it around, etc.) Also, remove this description and write your own. Good luck measuring CES and customer satisfaction! Credits: Hubspot
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Resort Survey Questionnaire
A resort survey questionnaire is a vital document for both the resort and its guests. These surveys should be carried out at least once after each season, and twice if the season is particularly busy.
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Beneficiary nomination form
Use this template to collect preferred beneficiary(ies) for death benefit.
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Client intake form
A sample intake template. Can be used for onboarding customers and clients with discovery questions to achieve a deeper understanding.
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Point of conversion Survey
Survey post the buying is complete. Find out the customer experience.
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Customer Satisfaction Score
Find how satisfied your customers
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Delivery Satisfaction Form
We welcome your comments and suggestions on our recent delivery.
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CSAT Survey Template
Note: This is your copy. Do what you'd like with it (edit, send it around, etc.) Also, remove this description and write your own. Good luck measuring CSAT and customer satisfaction & loyalty! Credits: Hubspot
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Transportation Customer Service Survey
The transportation customer service survey questions will help you assess if your customers have had a positive experience with your transportation company. The survey includes answers to overall satisfaction, vehicle cleanliness, driver courtesy and appearance, and fare information and pricing.
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Idea Brainstorming Questionnaire
The Idea Brainstorming Questionnaire is a tool that can help you generate new ideas for your business. It can also help you assess which ideas are worth pursuing and which ones are not.
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Sales discovery questionnaire
Questions to ask prospects before discovery call
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Beauty salon customer satisfaction survey
Like it or not, customer satisfaction surveys can directly affect your business. Here are few questions you need to ask yourself in order to get the most information out of your beauty salon customer's feedback.
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Sample questionnaire for hotel guests
A hospitality questionnaire is a straightforward way to collect responses from hotel guests. It is a quick and easy technique to learn about a customer's degree of comfort and happiness in a hotel. The outcomes from this can be used to improve the services or amenities provided by the hotel management.
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Client onboarding survey
On board a new customer, but you can do things to streamline the experience and to ensure the commitment is correct. Ask them what are their needs and goals.
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NPS Net Promoter Score Survey
Find out if the customers will promote you for your growth
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Technical Support Request Form
A basic template to collect support requests form customers.
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Customer Effort Score CES
Find out how easy was it for the customer to get the problem solved
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Customer Service Feedback Form
Thank you for using our service. We value all of our customers and strive to meet everyone's needs.
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Net Promoter Score Scale
Note: This is your copy. Do what you'd like with it (edit, send it around, etc.) Also, remove this description and write your own. Good luck measuring NPS and customer satisfaction & loyalty!
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Open Ended Customer Satisfaction Survey Template
Note: This is your copy. Do what you'd like with it (edit, send it around, etc.) Also, remove this description and write your own. You can learn so much from asking your customers open ended questions. These questions are useful and popular, but you can always edit them to reflect your goals. Don't feel like you have to keep everything in place. These are just suggestions from experience. Also, asking these long form questions is more difficult to get responses because it takes some effort. You might want to try incentivizing people with a discount code or coupon. Credits: Hubspot
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Customer Feedback Poll
Customer Feedback Poll is the easiest way to find, create and send customer satisfaction/dissatisfaction surveys to your clients or customers. Because nothing beats a real conversation!
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Customer Loyalty Survey
Loyalty is all about building trust over time. Successful businesses take care of their customers and go above and beyond to impress them. How do you know how your customers perceive your business? A customer loyalty survey is an important factor in running an effective marketing campaign.
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Want better customer feedback?
Ask better questions to get better customer feedback. Use this template as a guidance to create better questions for your surveys.

Frequently asked questions

What is customer experience management?

Customer experience management is a fundamental component of a customer-first strategy because it demonstrates a clear investment in customer needs. By monitoring and enhancing different touchpoints along the customer journey, your company will consistently bring more value to users.

What is a customer-first strategy?

A customer-first strategy is also a data-driven strategy. In order to constantly improve the customer experience, your company must be constantly experimenting with new ideas and solutions.

How to make a great customer experience?

To make a great customer experience, make a customer journey map, create buyer personas, establish a positive connection with customers, ask for and act on feedback, create helpful content, and build a community.

What are the benefits of using BlockSurvey?

Your users can share answers, not identities. Customers can go anonymous while answering. Customer response is safe and secure. Modern design system to make the survey design and taking enjoyable. Advanced Analytics helps you to gather insights in zero time.

Does BlockSurvey work on both web and mobile?

Yes. BlockSurvey is a Web App and works fine on any modern browser and it is device agnostic.

How BlockSurvey help in enhancing customer experience?

Any customer insight data you collect through BlockSurvey is end-to-end encrypted. It protects the identity of the customer immaterial of the type of questions they answer. The customers are safe while you are trying to improve the customer experience.

Do you have built-in surveys to improve the customer experience?

Your users can share answers, not identities. They can go anonymous while answering. User data is safe and secure. Only users can unlock it to read it. Modern Design System to make the survey design and taking enjoyable. Advanced Analytics helps you to gather insights in zero time.

Does BlockSurvey work on both web and mobile?

Yes. BlockSurvey is a Web App and works fine on any modern browser and it is device agnostic.

How BlockSurvey help in enhancing the product experience?

Any product-related data you collect through BlockSurvey is end-to-end encrypted. It protects the identity of the respondents immaterial of the type of questions they answer. The respondents are safe while you are trying to improve the product experience.

Do you have built-in surveys to improve the product experience?

Experts from BlockSurvey have created templates related to the product experience. You can select a template and start using that to collect data, derive insights, and take action to improve the experience your product offers.

Do you store any data about my usage or run analytics?

No, we take data privacy very seriously. There are no trackers, cookies, or fingerprinting done. And we store no application or user data.

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