Improve the experience of your customers like no other

Make customer listening a top priority across your business. Collect privacy-focused customer feedback, analyze it, and act on it regularly.

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Trusted by leading brands for secure, privacy-first surveys

  • Pepsico
  • United Nations
  • City of Columbia
  • University of South Carolina
  • Bucknell University
  • Southwestern Michigan College
  • Pepsico
  • United Nations
  • City of Columbia
  • University of South Carolina
  • Bucknell University
  • Southwestern Michigan College
  • Pepsico
  • United Nations
  • City of Columbia
  • University of South Carolina
  • Bucknell University
  • Southwestern Michigan College

Good customer experience is not rocket science

When it comes to customer service, it’s important to remember that the customer is always right.

  • Build empathy with your customers

    Seek closeness with customers with emphatic service to build an incredible customer experience.
    Build empathy with your customers

  • Improve customer loyalty

    Provide excellent customer service, and offer incentives to customers for their continued business.
    Improve customer loyalty

  • Walk a mile in customers’ shoes

    Try to see things from the customer’s perspective and understand what they want and need. This will help you to provide them with the best possible experience.
    Walk a mile in customers’ shoes

How BlockSurvey can help you gather feedback from customers

We are so excited and proud of our product. It’s really easy to create a survey with our awesome product.

  • Positive experience

    Create a positive customer experience that is crucial to the success of your business.

  • Loyal customer

    A happy customer is one who is likely to become a loyal customer, who can help you boost revenue.

  • Word-of-mouth marketing

    Make your customer promote your business for you through word-of-mouth marketing.

  • Customer impact

    Create and obsess over a great customer experience to make a profound customer impact.

  • Improve brand awareness

    Customers are your best resource for growing your brand awareness. It’s so important to make customers want to continue doing business with you.

  • Customer satisfaction

    Using customer satisfaction surveys on a regular basis creates meaningful moments throughout the customer journey.

  • Net Promoter Survey

    NPS measures how likely your customers are to promote you to their friends, family, and colleagues based on their experiences with your company.

  • Personalized video

    Add videos to your survey to add context to the survey and show customers why their feedback is so valued.

Measure customer experience with the scores that matter

Three calculators, one for each of the metrics customer experience teams report on. Enter your responses and get the score.

  • Net Promoter Score

    NPS measures customer experience and predicts business growth. It is the core measurement for customer experience programs the world around.

  • Customer Satisfaction Score

    CSAT measures satisfaction with a business, purchase or interaction. It comes from one question: how satisfied were you with your experience?

  • Customer Effort Score

    CES measures how much work a customer had to do to get what they needed. It asks them to rate the ease of using your product or service.

Pricing

Start free. Upgrade when your research outgrows it. Every plan keeps end-to-end encryption and full data ownership.

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Our well thought out use-cases help you get started

Explore all templates

What people say

Join 10,000 happy customers worldwide who are already using our amazing product.

Beyond Surveys—A Truly Multi-Purpose Tool

This platform goes far beyond basic surveys. I’ve used it for lead generation, landing page enrichment, and even embedded videos. Everything’s easy to use, well documented, and super flexible—whether you're building forms, quizzes, or something more advanced.
Martin G. avatarMartin G.Créateur de la Méthode Rashōmon

UI/UX is great and fast API processing

I think BlockSurvey is good for short and long surveys. What I find the best is the fact that there are so many templates I can use and customize.
Ankit M. avatarAnkit M.AI Analyst Team Lead​​

AI form builder for top security and data privacy

Uses end-to-end encryption technology that allows users to create survey forms where data is secure and private. UI looks very beautiful.
Lou F. avatarLou F.Creative Visionary​

Nothing Like It — BlockSurvey Is in a League of Its Own!

From end-to-end encryption-level security and AI-generated questions to powerful logic flows and white-label domains, BlockSurvey has it all. It’s secure, innovative, and packed with features like calculations, templates, and in-app analytics. I use it to create personalized assessments for leadership training—nothing else compares.
Kim B. avatarKim B.Founder/ President - International Leadership Trainer

Survey and Forms for Privacy and Security

BlockSurvey puts privacy and security above anything else. The use of end-to-end encryption is not a gimmick as in many products; it's a core feature enabling privacy and security. The survey building tools are impeccable. I've used numerous SaaS survey tools, and nothing comes close.
Trevor L. avatarTrevor L.Chief Information Security Officer (CISO)
Big fan of BlockSurvey and what Wilson and the team are doing. BlockSurvey was the end-to-end encrypted product I signed up for and I love the UI, privacy, responsiveness, and transparency behind the platform. Great job all 'round and awesome to see it keep evolving.
James Longley avatarJames Longley@jameslongley

Unmatched Security & Stunning Response Rates

Few tools combine data confidentiality and form aesthetics like this one. The conversational design improved my response rate by 43%, and the webhook integrations made syncing to our CRM effortless. I also love how responsive and community-driven the support team is.
Kris R. avatarKris R.Group Automation Manager

Powerful custom surveys

Creating surveys with BlockSurvey has been a breeze. The drag-and-drop interface is intuitive, and we’re able to collect data anonymously and securely—without intermediaries. It’s interactive, friendly, and encourages high participation while protecting user privacy. The reports are solid, and we’ve used it confidently for internal and external feedback.
Liz D. avatarLiz D.IT Support Specialist

Private, Beautiful Surveys That Build Trust

For our NGO, data privacy is everything—and this platform nails it. It keeps personal info fully protected while letting us design beautiful, chat-like surveys that increase engagement. Team collaboration features sealed the deal.
Luis Noel D. avatarLuis Noel D.Director Comercial​

Secure by Design. It's for Everyone.

  • FERPA compliant

See how other companies are improving their customer experience

Frequently asked questions

Customer experience management is a fundamental component of a customer-first strategy because it demonstrates a clear investment in customer needs. By monitoring and enhancing different touchpoints along the customer journey, your company will consistently bring more value to users.

Start listening to your customers today

Collect feedback that stays private, read it in one place, and act on it while it still matters.

Request a Demo

  • 14-day free trial
  • AI-powered insights
  • End-to-end encrypted
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