Customer Evaluation Form
The Customer Evaluation Form is a way for businesses to collect feedback from their customers. This form can be used to evaluate customer satisfaction, gauge customer loyalty, and identify areas for improvement.
Time to complete
2 minutes
Eligibility
All customers who have made a purchase from the company are eligible to fill out the customer evaluation form.
Questions for Customer Evaluation Form
1.
Customer Name
The answer should be a text input.
2.
Phone Number
The answer should be a phone number.
3.
Email Address
The answer should be an email input.
4.
How satisfied are you with the quality of the products?
The answer should be a rating.
5.
How satisfied are you with the customer service?
The answer should be a rating.
6.
How easy is it to find contact information for customer service?
The answer should be a rating.
7.
How easy is it to find product information on the website?
The answer should be a rating.
8.
How easy is it to purchase products on the website?
The answer should be a rating.
9.
How likely are you to recommend the product to a friend?
The answer should be a rating.
10.
How likely are you to purchase products from the store again?
The answer should be a rating.
11.
How satisfied are you with the overall experience of shopping with us?
The answer should be a rating.
12.
What did you like best about your experience with us?
The answer should be a text input.
13.
What could we have done to improve your experience?
The answer should be a text input.
Similar Ideas
- Client Evaluation Form
- Service Evaluation Form
- Product Evaluation Form
- User Evaluation Form
- Event Evaluation Form
- Seminar Evaluation Form
Here are some FAQs and additional information
on Customer Evaluation Form
What is customer evaluation form?
A customer evaluation form is a form used by businesses to collect feedback and opinions from their customers. This feedback can be used to improve customer service, products, or the business overall.
How can I access the Customer Evaluation Form?
The Customer Evaluation Form can be accessed through the website (Forms can be included in a website using BlockSurvey embed feature).
What information should I include on a customer evaluation form?
The information that you include on a customer evaluation form will depend on your specific business needs. However, some common items that are often included are customer contact information, satisfaction ratings, and comments or suggestions.
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