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Customer Evaluation Form

The Customer Evaluation Form is a way for businesses to collect feedback from their customers. This form can be used to evaluate customer satisfaction, gauge customer loyalty, and identify areas for improvement.

2 minutes to complete

Eligibility

All customers who have made a purchase from the company are eligible to fill out the customer evaluation form.

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Questions for Customer Evaluation Form

Questions

1.

Customer Name

The answer should be a text input.
2.

Phone Number

The answer should be a phone number.
3.

Email Address

The answer should be an email input.
4.

How satisfied are you with the quality of the products?

The answer should be a rating.
5.

How satisfied are you with the customer service?

The answer should be a rating.
6.

How easy is it to find contact information for customer service?

The answer should be a rating.
7.

How easy is it to find product information on the website?

The answer should be a rating.
8.

How easy is it to purchase products on the website?

The answer should be a rating.
9.

How likely are you to recommend the product to a friend?

The answer should be a rating.
10.

How likely are you to purchase products from the store again?

The answer should be a rating.
11.

How satisfied are you with the overall experience of shopping with us?

The answer should be a rating.
12.

What did you like best about your experience with us?

The answer should be a text input.
13.

What could we have done to improve your experience?

The answer should be a text input.

Forms Similar to Customer Evaluation Form

  • Client Evaluation Form
  • Service Evaluation Form
  • Product Evaluation Form
  • User Evaluation Form
  • Event Evaluation Form
  • Seminar Evaluation Form

Here are some FAQs and additional information
on Customer Evaluation Form

What is customer evaluation form?

A customer evaluation form is a form used by businesses to collect feedback and opinions from their customers. This feedback can be used to improve customer service, products, or the business overall.

How can I access the Customer Evaluation Form?

The Customer Evaluation Form can be accessed through the website (Forms can be included in a website using BlockSurvey embed feature).

What information should I include on a customer evaluation form?

The information that you include on a customer evaluation form will depend on your specific business needs. However, some common items that are often included are customer contact information, satisfaction ratings, and comments or suggestions.

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