Open Ended Customer Satisfaction Survey Template

Note: This is your copy. Do what you'd like with it (edit, send it around, etc.) Also, remove this description and write your own. You can learn so much from asking your customers open ended questions. These questions are useful and popular, but you can always edit them to reflect your goals. Don't feel like you have to keep everything in place. These are just suggestions from experience. Also, asking these long form questions is more difficult to get responses because it takes some effort. You might want to try incentivizing people with a discount code or coupon. Credits: Hubspot