How do Multilingual AI feature help HR’s run internal surveys?

Blocksurvey blog author
Dec 9, 2024 · 3 mins read

Are you a human resource manager for an organization? Then it’s more likely that you have run internal employee perception surveys within your organization. Getting feedback from your employees helps you to identify areas of improvement & make necessary amendments within your organization. This leads to improved work culture, ultimately resulting in happier employees.

If you are an HR from a global organization, you may need to run internal employee surveys across geographical locations like the US, UK, Europe & so on. Running these global surveys helps you get a hang of the culture of individual locations and provides you with local and global employee insights.

As an HR, do you face these challenges? Check out

Do you face the below challenges while running global internal employee surveys? Especially across geographies where people don’t speak or write English well.

  • Language barrier while running global employee surveys
  • Unavailability of language translators & cultural experts within the organization
  • Do not have enough time to translate your surveys

If you face any of the above challenges, then the solution is multilingual AI surveys. It saves you cost & time by allowing you to create and run internal employee surveys in multiple languages with ease.

The Case of IBM: BlockSurvey’s Multilingual AI

IBM is a multinational corporation that recognizes the importance of accommodating linguistic diversity to foster a more inclusive workplace culture. They gather meaningful feedback from all employees, regardless of their native language. Let’s take the use case of IBM trying to run global internal employee surveys. Let’s discover how BlockSurvey can help.

Generating IBM Survey

With BlockSurvey, your survey can be generated in any language with the help of AI. All you need to do is provide the right prompt.

Provided prompt: Create an "IBM employee internal feedback survey." in English

Alternatively, you can create the survey in any language just by altering the language in the prompt.

On the submission of the prompt, it creates the Welcome screen, Question Screen & Thank you screen in the requested language. See the screenshot below to find how the “IBM employee internal feedback survey” is generated in BlockSurvey builder.

BlockSurvey generates IBM internal employee survey

Translating IBM Survey

So far, with the help of AI, IBM can successfully generate their survey without experiencing writer’s block. They also have the flexibility to repurpose the survey questions anytime.

The next step is to translate the survey into your preferred language. The translation happens with the help of a translation library under the click of a button.

Go to Settings → Languages → Translation to translate your survey questions. You can select a language of your choice for translation. I have selected Spanish & French in the screenshot below.

BlockSurvey settings for IBM internal employee multilingual survey

The right-to-left writing feature can also be enabled for languages like Arabic & Hebrew, which are written from right to left.

Create the IBM survey in 100+ languages

If IBM is able to create this survey in 100+ languages, won’t that be a game changer? And that’s what exactly BlockSurvey can do for IBM.

You can translate your survey into any number of languages and set a primary language. By default, your IBM internal employee survey is displayed in the primary language.

All the translated versions are available for the customers to take based on their language preferences, dynamically through a sleek user interface (highlighted in the screenshot below).

Learn more about the detailed step-by-step guide to creating multilingual surveys in BlockSurvey.

Before you leave: Are your Internal surveys truly anonymous?

Do employees trust your internal surveys? How do you give them a reason not to fear? No worries. BlockSurvey is a privacy-focused data collection platform. It is end-to-end encrypted and you truly own your data here. Even BlockSurvey cannot see your data. It does not employ third-party analytics. Your respondent’s data is truly safe when you use BlockSurvey.

In short, BlockSurvey provides you the best of both worlds: multilingualism & privacy.

Why not use BlockSurvey? It’s free. Start using BlockSurvey now for your multilingual internal employee surveys. 

Have other ideas? Check out how BlockSurvey can help Starbucks run global multilingual customer feedback surveys.

How do Multilingual AI feature help HR’s run internal surveys? FAQ

What are the benefits of using multilingual AI surveys for internal employee feedback?

Multilingual AI surveys offer several benefits. By removing language barriers, they can increase employee engagement and response rates. This leads to more diverse and representative feedback. Additionally, these surveys can save time and money by automating the translation process. They also promote inclusivity by ensuring all employees, regardless of their language, can participate.

How can HR professionals ensure data privacy and confidentiality when using a multilingual AI survey platform?

It's important to select a platform that prioritizes data privacy and security. Features like end-to-end encryption, data anonymization, and compliance with data protection regulations (like GDPR) are essential. BlockSurvey as a platform meets these requirements. HR professionals should also communicate clearly with employees about data handling practices to build trust and ensure informed participation.

What are some potential considerations when using multilingual AI for surveys?

Translation accuracy is crucial, as nuanced meanings can sometimes be lost in translation. It's a good practice to review translated surveys for accuracy and cultural appropriateness. Technical expertise may be required to implement and manage some platforms. Cost considerations for AI-powered survey tools need to be factored in. It's essential to weigh these factors against the benefits and choose a solution that aligns with the organization's needs and resources.

Beyond internal surveys, what other HR processes can benefit from multilingual AI?

Multilingual AI can be used in a variety of HR functions. Examples include: Onboarding materials translation, Performance management systems, Training and development resources, Employee communications, Recruitment and candidate communication. By integrating multilingual AI into these processes, HR can create a more inclusive and accessible workplace for a diverse workforce.

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blog author description

Sarath Shyamson

Sarath Shyamson is the customer success person at BlockSurvey and also heads the outreach. He enjoys volunteering for the church choir.

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