Citizen experience takes center stage
Let governments worldwide innovate, build, measure, and demonstrate exceptional
citizen experience to make the world a better place
Follow up with unhappy citizens
Follow up instantly with a survey and resolve any potential problems they face.

Make strategic decisions
Gain a deeper understanding of your citizen’s problems to execute strategic governance.

Increase citizen trust & loyalty
Build trust with citizen surveys and make them feel heard and acknowledged.

How BlockSurvey can help you listen to your citizens
The only tool you need to build a better customer experience
Measure what Matters
The government’s goal is to measure response from citizens to deliver a better citizen experience.
Create a citizen-centric culture
Create a culture where the citizen is the center of focus in all things you see, say, and do.
Active Listening
Ensure power listening through secure surveys and act on the feedback to create an exceptional citizen experience.
Positive experience
Create a positive citizen experience that is crucial to the success of your governance.
Gain knowledge
Gain knowledge about your citizen’s problems and make strategic decisions.
Act on feedback
Act on citizen feedback and communicate the action you have taken based on feedback.
Citizen impact
Create surveys for a great citizen experience to make a profound impact.
Better insightful decisions
Use survey data reports from citizens to make better decisions and figure out the best way to take the government forward.
What people say
Join happy customers worldwide who are using BlockSurvey
to establish an amazing product.



Our well thought out use-cases help you get started
We provide a comprehensive set of templates for your citizen services,
making it easier for you to start a citizen experience.
Frequently asked questions
What is citizen experience?
How do you improve citizen experience with surveys?
What is citizen experience management?
What is the goal of citizen experience?
What are some channels for citizen experience?
How to measure citizen experience?
What are the benefits of using BlockSurvey for citizen experience?
What factors contribute to the success of citizen experience?
Do you have built-in surveys to improve the citizen experience?
How safe are the citizens when they respond to surveys?
Join 500+ users across 50+ countries using BlockSurvey
- StandardUnlimited surveys with 500 responses/mo$49/ monthBilled monthlyUnlimited surveys500 responses per monthAI-powered survey creationCollect partial responsesSpam preventionDuplicate response preventionSkip and display logicRespondent notificationsMulti-language survey (100+ languages)Redirect respondents to a web pageSlack, 2+ integrationsEmail support within 48h
- PremiumUnlimited surveys with 2,000 responses/mo$99/ monthBilled monthlyEverything in Standard +2,000 responses per monthAI follow-up questionnaireAdd your brandingWatermark brandingCreate custom links for surveysCustomize survey metadataDrop off analytics1 custom domain. e.g., survey.yourdomain.comRemove BlockSurvey brandingAudience managementQuestion and answer pipingGoogle Sheets, 3+ integrationsEmail support within 24h
- TeamUnlimited surveys with 5,000 responses/mo$149/ monthBilled monthlyEverything in Premium +5,000 responses per monthAI data analysisAI Data EncodingNPS, CSAT, and CESMarket Research QuestionsRun a campaignData lookup / Embedded Data3 custom domain. e.g., survey.yourdomain.comGDPR Compliance(DPA Issued)HIPAA Compliance(BAA Issued)MS Power BI, Zendesk, 4+ integrationsEmail support within 12h
- EnterpriseHigh-volume, White Label, SSO with Priority Support$499/ monthBilled monthlyEverything in Team +Unlimited seatsHigh-volumeSingle Sign-On (SAML)Free migrationPersonalized training & onboardingPriority feature requestsPriority support









