Police citizen satisfaction survey

The police citizen satisfaction survey is a tool that police departments can use to measure the level of satisfaction that members of the public have with the department. The survey can also be used to identify areas where the department can improve its performance.

Eligibility

Permanent residents of any country who are 18 years of age or above are eligible for filling the survey.

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Questions for Police citizen satisfaction survey

1.

How often do you contact your local police department?

The answer should be a single choice:
  1. Always
  2. Often
  3. Sometimes
  4. Rarely
  5. Never
2.

How satisfied are you with the quality of service you receive from the police department?

The answer should be a rating.
3.

How well do you feel the police department is doing its job?

The answer should be a text input.
4.

How safe do you feel in your community?

The answer should be a single choice:
  1. Not safe
  2. Safe
  3. Very safe
5.

How confident are you in the police department's ability to keep you safe?

The answer should be a single choice:
  1. Not confident
  2. Confident
  3. Very confident
6.

How satisfied are you with the police department's response time to your call for service?

The answer should be a single choice:
  1. Not satisfied
  2. Satisfied
  3. Very satisfied
7.

How satisfied are you with the police department's handling of your complaint?

The answer should be a single choice:
  1. Not satisfied
  2. Satisfied
  3. Very satisfied
8.

How likely are you to contact the police department in the future?

The answer should be a single choice:
  1. Always
  2. Often
  3. Sometimes
  4. Rarely
  5. Never
9.

How likely are you to recommend the police department to others?

The answer should be a single choice:
  1. Not likely
  2. Likely
  3. Very likely

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Here are some FAQs and additional information
on
Police citizen satisfaction survey

What is the Police Citizen Satisfaction Survey?

The Citizen Satisfaction Survey is a tool used by police agencies to measure the level of satisfaction the public has with their police department. The survey is typically administered by an independent third-party research firm and generally includes questions about overall satisfaction with police service, satisfaction with specific police services, and confidence in the police department.

Why is the Police Citizen Satisfaction Survey important?

The Citizen Satisfaction Survey is important because it provides police agencies with valuable feedback from the community they serve. This feedback can be used to improve police services and build trust between the police and the community.

How often is the Police Citizen Satisfaction Survey administered?

Most police agencies administer the Citizen Satisfaction Survey every two years. However, some agencies may administer the survey more frequently, depending on the needs of the agency.

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