3 Must-have Secure Remote Desktop Agents for banks

Blocksurvey blog author
Apr 13, 2023 ยท 3 mins read

With the rise of the digital era, remote work and access have become essential for banks to function smoothly. However, with this comes a greater need for security and protection of sensitive data. As cyber threats increase in sophistication and frequency, banks need to ensure that their remote access systems are robust and secure. This is where secure remote desktop agents come in. In this blog post, we will take a look at three must-have secure remote desktop solutions for banks.

How remote desktop helps the bank?

Secure remote desktop tools help banks ensure compliance with industry regulations by providing a secure method for remote access and control of sensitive financial data. By using secure remote desktop tools, banks can enforce policies and procedures that meet industry regulations such as the Gramm-Leach-Bliley Act (GLBA), the Payment Card Industry Data Security Standard (PCI DSS), and the Federal Financial Institutions Examination Council (FFIEC) guidelines.

Secure remote desktop tools enable banks to establish role-based access controls, which allow employees to access only the data and applications they need to do their jobs. Banks can also enforce multi-factor authentication, which requires employees to provide two or more forms of authentication before accessing sensitive financial data. These security measures help prevent unauthorized access to sensitive financial data and ensure that only authorized personnel are able to view or manipulate this data.

Moreover, secure remote desktop tools help banks comply with regulatory requirements for auditing and reporting. These tools provide detailed logs and audit trails of all remote access and activity, which can be used to demonstrate compliance with industry regulations during audits and regulatory inspections. The ability to generate reports on user activity and access also helps banks to identify any potential security issues and take necessary corrective action in a timely manner.

With many remote desktop software tools available in the market, few are strong contenders to support the requirement of a large financial institution. After careful analysis and hours of research, I have curated 3 must-have secure remote support agents for banks. Read on to find those.

Bomgar Remote Support (Beyond Trust)

Beyond Trust is a powerful remote access and support solution that is specifically designed to meet the unique needs of enterprise-level organizations, including banks and financial institutions. With Beyond Trust, IT administrators and support staff can quickly and securely access and troubleshoot remote systems and devices, regardless of where they are located, and without compromising security or compliance. Bomgar is now Beyond Trust.

Citrix Virtual Apps and Desktops (Citrix-DaaS)

Citrix-DaaS is a secure remote desktop solution that can be used by banks and other financial institutions to provide their employees with remote access to desktops, applications, and data. The solution enables users to securely access their desktops, applications, and data from any device, anywhere, while maintaining the security of the bank's infrastructure and data. Citrix Virtual Apps and Desktop is now Citrix-DaaS.

VMware Horizon

VMware Horizon is a virtual desktop infrastructure (VDI) solution that provides secure remote desktop access for banks and other organizations. With Horizon, users can securely access their desktops and applications from any device with an internet connection. Horizon includes features such as secure access controls, multi-factor authentication, and advanced endpoint protection to ensure the security of sensitive financial data.

The Ultimate Verdict

In conclusion, the need for secure remote desktop solutions in the banking industry cannot be overstated. With the rise of remote work, cloud-based applications, and the increased frequency of cyber attacks, it is more important than ever for banks to have reliable and secure remote access to their systems and data.

Bomgar Remote Support, Citrix Virtual Apps and Desktops, and VMware Horizon are three of the most popular and effective secure remote desktop solutions for banks. Each offers unique features and benefits that can meet the specific needs of a bank's remote access requirements.

  • Bomgar Remote Support offers granular access controls and session recording capabilities, enabling banks to maintain control over remote access sessions and comply with regulatory requirements.
  • Citrix Virtual Apps and Desktops provides advanced security features, including multi-factor authentication, network isolation, and encryption, to ensure the confidentiality and integrity of bank data.
  • VMware Horizon provides flexible deployment options and support for a wide range of devices, making it easy for banks to provide secure remote access to their employees, regardless of location or device.

Ultimately, choosing the right secure remote desktop solution for a bank requires careful consideration of factors such as security, compliance, ease of use, and flexibility. By selecting one of the top solutions such as Bomgar Remote Support, Citrix Virtual Apps and Desktops, or VMware Horizon, banks can ensure that they have the necessary tools to provide secure, remote access to their systems and data, while also maintaining compliance with industry regulations and protecting against cyber threats.

3 Must-have Secure Remote Desktop Agents for banks FAQ

What security measures are in place to protect my banking information?

Secure Remote Desktop (SRD) employs advanced encryption algorithms and other security measures to ensure the highest level of security for your banking information. All data transmitted through SRD is encrypted and stored in secure data centers.

How can I access my banking information using Secure Remote Desktop?

You can easily access your banking information using Secure Remote Desktop by logging in with your bank credentials. Once logged in, you will have access to all of your banking information, including account balances, transactions, and other details.

Is Secure Remote Desktop compatible with my existing bank applications?

Yes, Secure Remote Desktop is compatible with most major banking applications. This allows you to access your banking information from any device, including laptops, tablets, and smartphones.

What security measures should be taken when using a remote desktop for banking?

Banks should ensure that their remote desktop setup includes strong authentication protocols, such as two-factor authentication and biometric verification, as well as robust encryption for all data in transit and at rest. It is also important to employ firewalls and other security measures to protect the network from external threats.

How can banks protect the remote desktop from unauthorized access?

A2: Banks should employ proper user access management protocols, such as role-based access control and user activity monitoring, to ensure that only authorized users have access to the remote desktop. Additionally, it is important to implement regular security updates and patching to keep the remote desktop secure.

What is the best way to ensure that remote desktop data is backed up regularly?

Banks should use automated backup systems to ensure that all remote desktop data is backed up regularly and securely. Additionally, it is important to use secure cloud storage solutions to ensure that all backups are stored in a secure, offsite location.

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blog author description

Sarath Shyamson

Sarath Shyamson is the customer success person at BlockSurvey and also heads the outreach. He enjoys volunteering for the church choir and loves spending time with his two year old son.


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