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Move In Feedback Loop Survey

The Move-In Feedback Loop Survey collects feedback from students about their campus move-in experience, including housing check-in, staff support, facilities, and overall organization. Results help institutions identify strengths and address logistical challenges, ensuring a smoother and more welcoming transition for incoming students.

3 minutes to complete

Eligibility

To be eligible to complete the Move In Feedback Loop Survey, you must have recently moved into a new residence.

Questions for Move In Feedback Loop Survey

Questions

1.

How satisfied were you with the overall move-in process?

The answer should be a single choice:
  1. Very Satisfied
  2. Satisfied
  3. Neutral
  4. Dissatisfied
  5. Very Dissatisfied
2.

Was your housing unit ready and clean upon your arrival?

The answer should be a single choice:
  1. Yes, completely
  2. Mostly
  3. Partially
  4. Not at all
3.

How would you rate the condition of your apartment/unit at move-in?

The answer should be a single choice:
  1. Excellent
  2. Good
  3. Fair
  4. Poor
  5. Very Poor
4.

Were all promised appliances and utilities functioning properly?

The answer should be a single choice:
  1. Yes, all worked fine
  2. Some minor issues
  3. Many issues
  4. None were working
5.

Did you receive clear and helpful communication from housing staff before move-in?

The answer should be a single choice:
  1. Yes, very helpful
  2. Somewhat helpful
  3. Neutral
  4. Not very helpful
  5. Not at all
6.

How responsive was the housing team to your questions or requests during move-in?

The answer should be a single choice:
  1. Very responsive
  2. Responsive
  3. Neutral
  4. Unresponsive
  5. Very unresponsive
7.

Were you satisfied with the level of assistance provided on move-in day?

The answer should be a single choice:
  1. Very satisfied
  2. Satisfied
  3. Neutral
  4. Dissatisfied
  5. Very dissatisfied
8.

Did you experience any issues with your keys, access cards, or entry systems?

The answer should be a single choice:
  1. No issues
  2. Minor issues
  3. Significant issues
9.

Was the move-in process timely and efficient?

The answer should be a single choice:
  1. Yes, very smooth
  2. Mostly smooth
  3. Some delays
  4. Significant delays
10.

How satisfied are you with available parking or transportation options related to your housing?

The answer should be a single choice:
  1. Very satisfied
  2. Satisfied
  3. Neutral
  4. Dissatisfied
  5. Very dissatisfied
11.

How safe and secure did you feel during and after the move-in process?

The answer should be a single choice:
  1. Very safe
  2. Safe
  3. Neutral
  4. Unsafe
  5. Very unsafe
12.

Did you notice any damages or maintenance issues that need urgent attention?

The answer should be a single choice:
  1. No
13.

How likely are you to recommend this housing to other students/residents?

The answer should be a single choice:
  1. Very likely
  2. Likely
  3. Neutral
  4. Unlikely
  5. Very unlikely
14.

What improvements would you suggest for the move-in process? (Open-ended)

The answer should be a text input.

Surveys Similar to Move In Feedback Loop Survey

  • Resident Satisfaction Survey
  • Community Living Experience Survey
  • Facility Feedback Survey
  • Neighborhood Amenities Survey
  • Housing Quality Assessment Survey
  • Resident Communication Survey

Here are some FAQs and additional information
on
Move In Feedback Loop Survey

Why is it important to provide feedback on the move-in process?

Providing feedback helps improve the overall moving experience for future residents and helps us identify areas for improvement.

How will my feedback be used?

Your feedback will be used to make necessary adjustments to our move-in process and ensure a better experience for all residents.

Why is it important?

It helps institutions improve the move-in process and student experience.

How often should I provide feedback on the move-in process?

We encourage residents to provide feedback after each move-in experience to ensure continuous improvement and exceptional service.

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