3 minutes to complete
To be eligible to complete the Libraries Feedback Satisfaction Survey, you must be a current library user and have visited the library within the past month. You must be able to provide honest feedback about your experience and be willing to answer all questions in the survey.
Overall, how satisfied are you with the library services?
How important are library services to your academic or personal success?
How easy is it to obtain research or help from library staff when you need it?
How often do you visit the physical library or use its electronic resources?
For what purpose(s) do you primarily use the library? (Select all that apply)
How satisfied are you with the assistance provided by library employees at service points?
How satisfied are you with the reference assistance (in-person, chat, email)?
How satisfied are you with support from subject or liaison librarians?
How satisfied are you with interlibrary loan or document delivery services?
How satisfied are you with library instruction sessions or workshops?
How satisfied are you with the online library catalog or discovery tools?
How satisfied are you with library study spaces and facilities?
How satisfied are you with the library website's usability?
How satisfied are you with research guides or subject-specific webpages?
Please rate your satisfaction with the library's print resources:
Please rate your satisfaction with the library's electronic resources:
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