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Academic library survey

The Academic Library Survey template evaluates user satisfaction, resource utilization, and service effectiveness to optimize library operations. The survey identifies gaps in materials, hours, or facilities while highlighting strengths to maintain. It also explores emerging needs like remote access, specialized databases. Data informs collection development, service enhancements, and space redesigns to better support learning and research.

3 minutes to complete

Eligibility

To be eligible to complete the Academic library survey, you must be a current student, faculty member, or staff member at the institution where the survey is being conducted. You should have used the library resources and services provided by the academic library in the past year.

Questions for Academic library survey

Questions

1.

How often do you use the library (in-person or online)?

The answer should be a single choice:
  1. Daily
  2. Weekly
  3. Monthly
  4. Rarely
  5. Never
2.

What is your primary reason for using the library? (Select all that apply)

The answer should be a multiple choice:
  1. Research/assignments
  2. Quiet study space
  3. Access to books/journals
  4. Computer/printing services
  5. Group study rooms
  6. Workshops/events
3.

How satisfied are you with the library’s operating hours?

The answer should be a single choice:
  1. Very Satisfied
  2. Satisfied
  3. Neutral
  4. Dissatisfied
  5. Very Dissatisfied
4.

How would you rate the availability of the following resources?

The answer should be a single (or) multiple choice by row and column:
Books
Journals
Databases
Computers
Online Resources
Excellent
Good
Average
Poor
Not Applicable
5.

Are there any specific resources you need that the library lacks?

The answer should be a text input.
6.

How satisfied are you with the following library services?

The answer should be a single (or) multiple choice by row and column:
Librarian assistance
Interlibrary loan
Technology (computers/printers)
Workshops/training sessions
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied
7.

Have you used the library’s online chat/help service?

The answer should be a single choice:
  1. Yes
  2. No
8.

How would you rate the library’s study spaces?

The answer should be a rating.
9.

What improvements would enhance your library experience? (Select all that apply)

The answer should be a multiple choice:
  1. More seating
  2. Better Wi-Fi
  3. Extended hours
  4. Updated technology
  5. More power outlets
10.

Please mention your Department/Discipline 

The answer should be a text input.
11.

What do you value most about the library?

The answer should be a text input.

Surveys Similar to Academic library survey

  • Student feedback on library services
  • Faculty satisfaction with library resources
  • Library staff survey on user needs
  • Assessment of library technology usage
  • Collection development survey for academic libraries
  • Evaluation of library instruction programs

Here are some FAQs and additional information
on
Academic library survey

Why conduct an academic library survey?

To gather feedback from students and make improvements to library services.

Who typically participates in an academic library survey?

Students, faculty, and staff of the academic institution.

How is the data from an academic library survey used?

The data is used to identify areas for improvement and make informed decisions about library services.

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