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University Facilities Satisfaction Survey

The Facilities Satisfaction Survey evaluates how well campus facilities such as classrooms, labs, housing, and recreational spaces meet user expectations. By collecting feedback from students, faculty, and staff, institutions identify strengths and areas needing upgrades. Results inform budgeting, planning, and future development projects, ensuring facilities remain functional, safe, and supportive of academic and extracurricular needs. This survey is essential for maintaining a positive campus environment.

3 minutes to complete

Eligibility

All students currently enrolled in the university, faculty and staff members, as well as visitors who have recently utilized university facilities, are eligible to complete the University Facilities Satisfaction Survey. Your feedback is valuable in helping us improve our facilities and services for the university community.

Questions for University Facilities Satisfaction Survey

Questions

1.

What is your affiliation with the university?

The answer should be a single choice:
  1. Undergraduate Student
  2. Graduate Student
  3. Faculty
  4. Staff
  5. Visitor
2.

How often do you use university facilities?

The answer should be a single choice:
  1. Daily
  2. Weekly
  3. Monthly
  4. Occasionally
  5. Never
3.

Which facilities do you most frequently use? (Select all that apply)

The answer should be a multiple choice:
  1. Lecture halls/classrooms
  2. Laboratory/Research facilities
  3. Library and study spaces
  4. Computer labs
  5. Athletic and recreation facilities
  6. Residential halls
  7. Dining facilities
  8. Administrative offices
  9. Parking and transportation facilities
4.

Please rate your satisfaction with the following aspects of university facilities:

The answer should be a single (or) multiple choice by row and column:
Cleanliness and maintenance of buildings
Safety and security measures (lighting, cameras, patrols)
Accessibility for persons with disabilities
Adequacy of space and seating
Heating, ventilation, and air conditioning
Lighting quality inside facilities
Noise levels in study and work areas
Availability and quality of furniture/equipment
Very dissatisfied
Moderately dissatisfied
Neutral
Moderately satisfied
Very satisfied
Not applicable
5.

How satisfied are you with the responsiveness of facilities management to issues or repairs?

The answer should be a single choice:
  1. Very dissatisfied
  2. Moderately dissatisfied
  3. Neutral
  4. Moderately satisfied
  5. Very satisfied
6.

How effective is the communication from facilities regarding maintenance schedules, safety alerts, or changes?

The answer should be a single choice:
  1. Very effective
  2. Somewhat effective
  3. Neutral
  4. Somewhat ineffective
  5. Very ineffective
7.

Are the following amenities adequate and accessible?

The answer should be a single (or) multiple choice by row and column:
Parking availability
Restroom cleanliness
Food service options
Study rooms or group work spaces
Recreational facilities
Yes
No
Not applicable
8.

Overall, how satisfied are you with the facilities at the university?

The answer should be a single choice:
  1. Very dissatisfied
  2. Moderately dissatisfied
  3. Neutral
  4. Moderately satisfied
  5. Very satisfied
9.

What improvements would you suggest?

The answer should be a text input.

Surveys Similar to University Facilities Satisfaction Survey

  • Campus Facilities Survey
  • Infrastructure Satisfaction Survey
  • Facility Services Feedback.

Here are some FAQs and additional information
on
University Facilities Satisfaction Survey

How will the feedback from the University Facilities Satisfaction Survey be used?

Feedback will be used to make informed decisions on improving university facilities.

How will my responses be used in the University Facilities Satisfaction Survey?

Your responses will be used to identify areas for improvement and prioritize facility upgrades.

How often is the University Facilities Satisfaction Survey conducted?

The survey is typically conducted annually to gather updated feedback from our community.

Who has access to the results of the University Facilities Satisfaction Survey?

Results are shared with university administration, facility management, and relevant departments to inform decision-making and improvements.

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