1 minute
How satisfied are you with the quality of the support you received?
How would you rate the technical knowledge of our support team?
How would you rate the professionalism of our support team?
How would you rate our team’s ability to solve your problem?
Was your problem resolved in a timely manner?
How satisfied are you with the amount of time it took to resolve the problem?
How would you rate the communication skills of our team?
How satisfied are you with the technical support ticketing system?
How satisfied are you with the equipment the company provides?
What technical issues do you encounter most frequently?