5 minutes
A general eligibility to complete Communication Skills Assessment Scale would include: •A minimum age of 18 years old •Ability to understand the questionnaire •No severe cognitive impairments or developmental disabilities
When I share something with my friends, I am open and honest about what I am sharing.
I think before I speak because I am aware of how words may not mean the same thing to other people that they do to me.
I understand that sometimes the message the other person is sending may not be the same one I am receiving.
Before I communicate, verbally or nonverbally, I fully understand who my receiver is and how my message might affect his or her reception of my message.
As I communicate to someone, I am looking for cues that my message is being perceived as I intend it to be received.
I make my messages as precise and to the point as possible.
I use jargon with those who may not understand it.
I deliberately avoid the use of slang words and idioms with those who may be offended by them.
I try not to use words that might cause an emotional response that may distress or confuse the receiver of my message.
I recognize that how I say something is just as important as what I say.
I examine my communication intellect to determine what nonverbal messages I send and how well they imitate the meaning I wish to get across.
I carefully consider the method of delivery for my message: a face-to-face meeting, over the telephone or in writing. Which would be best understood by my receiver?
I form opinions about what others say to me based on what I hear them saying rather than what I think of them as a person.
I make an honest effort to listen to ideas with which I don't agree.
I make an honest effort to listen to ideas with which I don't agree.
I look for ways to expand my listening skills.