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Retail Employee Evaluation Form

Retail employee evaluation forms are used by retail employers to evaluate the performance of their employees. These forms typically include questions about the employee's job performance, customer service skills, and ability to meet sales goals.

2 minutes to complete

Eligibility

To be eligible to fill out this form, the employee must have worked in a retail setting for at least 3 months.

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Questions for Retail Employee Evaluation Form

Questions

1.

How do you feel about your job?

The answer should be a single choice:
  1. Very Satisfied
  2. Satisfied
  3. Neutral
  4. Unsatisfied
  5. Very Unsatisfied
2.

How do you feel about your workload?

The answer should be a single choice:
  1. Very Satisfied
  2. Satisfied
  3. Neutral
  4. Unsatisfied
  5. Very Unsatisfied
3.

How do you feel about your co-workers?

The answer should be a single choice:
  1. Very Satisfied
  2. Satisfied
  3. Neutral
  4. Unsatisfied
  5. Very Unsatisfied
4.

How frequently do you interact with customers?

The answer should be a single choice:
  1. Very often
  2. Sometimes
  3. Rarely
5.

How would you rate your customer service skills?

The answer should be a rating.
6.

How do you handle difficult customer situations?

The answer should be a rating.
7.

How do you upsell customers?

The answer should be a rating.
8.

How do you handle customer complaints?

The answer should be a rating.
9.

How knowledgeable are you about the products or services you sell?

The answer should be a rating.
10.

How well do you handle working on a team?

The answer should be a rating.
11.

How well do you handle working independently?

The answer should be a rating.

Forms Similar to Retail Employee Evaluation Form

  • Retail Store Manager Evaluation Form
  • Retail Manager Evaluation Form
  • Retail Associate Evaluation Form
  • Retail Sales Evaluation Form
  • Retail Customer Service Evaluation Form
  • Retail Store Evaluation Form

Here are some FAQs and additional information
on Retail Employee Evaluation Form

How often should retail employees be evaluated?

There is no definitive answer to this question, as it will depend on the specific needs of the retail business and the employees themselves. However, it is generally recommended that retail employees be evaluated at least once per year.

What should be included in a retail employee evaluation?

The content of a retail employee evaluation will vary depending on the specific business and job role. However, common elements that are often included are job performance, customer service skills, and sales results.

Who should conduct retail employee evaluations?

Employee evaluations should ideally be conducted by a manager or supervisor who is familiar with the employee's work. In some cases, it may also be helpful to involve other employees in the evaluation process, such as customers or co-workers.

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