The call evaluation form is to be filled out by the person who is on the other side of the phone during the sales call. This form can also be filled out by an observer who is present in the room during the sales call.
How did the salesperson make you feel?
Was the salesperson knowledgeable about the product or service?
Did the salesperson answer your questions satisfactorily?
Was the salesperson pushy or aggressive?
Did the salesperson try to pressure you into buying the product or service?
Did the salesperson offer a good deal or discount?
Would you recommend this salesperson to others?
Would you do business with this salesperson again?
Overall, how would you rate this salesperson?