NPS Net Promoter Score Survey

Find out if the customers will promote you for your growth

Questions for NPS Net Promoter Score Survey

1.

How likely are you to recommend [ product name ] to a friend or colleague?

The answer should be a rating.
2.

What is the main reason for your score?

The answer should be a text input.
3.

If we could do anything, what can we do to WOW you?

The answer should be a text input.

NPS Net Promoter Score Survey FAQ

How do you survey a Net promoter score?
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The net promoter survey consists of a rating question and a follow-up question. The first one asks the client to rate your service from 0-10, while the second one is an open-ended question.

How to create an NPS survey?
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You can easily create an NPS survey from BlockSurvey with just a few taps. You can use this NPS template as well for free.

What can you do with your Net promoter score?
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Using Net promoter score, you can collect customer feedback. It is often used as a tool to identify customer loyalty on how likely they are to recommend your product or service to others.

Why is the Net promoter score important?
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NPS helps identify the problem areas that require improvement and helps monitor loyal trends.

What is a good Net promoter score?
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Above 50 is termed as a good net promoter score.

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