NPS Net Promoter Score Survey

Find out if the customers will promote you for your growth

1 minute to complete


The NPS Net Promoter Score Survey is open to all customers of a company who have had recent interactions with that company.


Questions for NPS Net Promoter Score Survey



How likely are you to recommend [ product name ] to a friend or colleague?

The answer should be a rating.

What is the main reason for your score?

The answer should be a text input.

If we could do anything, what can we do to WOW you?

The answer should be a text input.

Surveys Similar to NPS Net Promoter Score Survey

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Here are some FAQs and additional information
NPS Net Promoter Score Survey

How do you survey a Net promoter score?

The net promoter survey consists of a rating question and a follow-up question. The first one asks the client to rate your service from 0-10, while the second one is an open-ended question.

How to create an NPS survey?

You can easily create an NPS survey from BlockSurvey with just a few taps. You can use this NPS template as well for free.

What can you do with your Net promoter score?

Using Net promoter score, you can collect customer feedback. It is often used as a tool to identify customer loyalty on how likely they are to recommend your product or service to others.

Why is the Net promoter score important?

NPS helps identify the problem areas that require improvement and helps monitor loyal trends.

What is a good Net promoter score?

Above 50 is termed as a good net promoter score.

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