undefined

Beauty salon customer satisfaction survey

Like it or not, customer satisfaction surveys can directly affect your business. Here are few questions you need to ask yourself in order to get the most information out of your beauty salon customer's feedback.

1 minute to complete

Eligibility

In order to be eligible to fill out the form, the customer must have recently visited a beauty salon.

undefined

Questions for Beauty salon customer satisfaction survey

Questions

1.

How would you rate the booking process and did you get your preferred appointment time?

The answer should be a single choice:
  1. Very comfortable
  2. Somewhat comfortable
  3. Neither comfortable nor uncomfortable
  4. Somewhat uncomfortable
  5. Very uncomfortable
2.

How would you rate the appearance and atmosphere of the reception area?

The answer should be a rating.
3.

How would you rate the manner and helpfulness of our staff?

The answer should be a rating.
4.

How would you rate the appearance and comfort of our treatment rooms?

The answer should be a single choice:
  1. Extremely unlikely
  2. Unlikely
  3. Neutral
  4. Likely
  5. Extremely likely
5.

How would you rate your experience?

The answer should be a rating.
6.

Which words best describe our salon?

The answer should be a multiple choice:
  1. Welcoming
  2. Dirty
  3. Expensive
  4. Good Value
  5. Friendly
  6. Uncomfortable
  7. Cold
  8. Tired
  9. Professional
  10. Warm
  11. Untidy
  12. Comfortable
  13. Clean
  14. Tidy
7.

Did we meet your expectations?

The answer should be a single choice:
  1. Yes
  2. No
8.

 Were you happy with the refreshments on offer?

The answer should be a single choice:
  1. Like
  2. Unlike
9.

If you could name one thing that we could improve, what would it be?

The answer should be a text input.

Surveys Similar to Beauty salon customer satisfaction survey

  • Nail salon customer satisfaction survey form
  • Hair salon customer satisfaction survey form
  • Spa customer satisfaction survey form
  • Massage customer satisfaction survey form

Here are some FAQs and additional information
on
Beauty salon customer satisfaction survey

What is the beauty salon customer satisfaction survey about?

The beauty salon customer satisfaction survey measures customer satisfaction with cosmetic services.

How to enhance customer satisfaction in a beauty salon?

Customer satisfaction can be enhanced by providing a pleasant experience along with personalization.

Why is customer satisfaction necessary in a beauty salon?

In order to improve the overall efficiency of the business, it is necessary to build good and positive relationships with the customers, which paves the way to increased customer satisfaction and overall growth of the business.

Want to use this template?

Loved by people at home
and at work

undefined
“BlockSurvey is a simple, effective, and scalable tool for creating surveys for leadership and learning assessment. It's one of this year's best buying choices. Each month, it keeps improving and strives to serve its customers needs.”
Nelson Emilio
Personal Branding Strategist
undefined
“I use BlockSurvey to get feedback about all my activities and events. It is really easy to get started and create my first surveys! Then I could see how easy it was to share them. Now I am thinking to use BlockSurvey also within my creative process as an author in order to listen and engage with my audience, knowing that anonymity provides the most sincere and reliable answers.”
Georgina García-Mauriño
Author & Designer
BlockSurvey social proof
G2 Crowd
4.8 Star Rating
BlockSurvey social proof
Dapp.com
Editor's choice
BlockSurvey social proof
Capterra
4.9 Star Rating

What's next? Try out templates like
Beauty salon customer satisfaction survey

1000+ Templates, 50+ Categories

Want to create secure online forms and surveys?

Join BlockSurvey.

SHARE