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If you have travelled by air and you are not satisfied with the handling of your complaint, you can fill out and submit an air passenger rights complaint form.
What is the name of the airline?
What is the flight number?
What is the date of the flight?
What is the departure city and airport?
What is the destination city and airport?
What is your seat number or seat location?
What is your ticket class or fare class?
What is your frequent flyer program membership number, if applicable?
Are you travelling with any companions? If so, please provide their names and relationship to you.
Please describe the nature of your complaint.
What action, if any, do you believe the airline should take to resolve your complaint?
Have you contacted the airline about your complaint? If so, when and how?
Do you have any supporting documentation or evidence of your complaint? If so, please upload it here or