The anonymous suggestion box form can be used by any individual or organization.
How easy is it to find contact information for your company (e.g. phone number, email, website)?
How easy is it to find product information on your company website (e.g. descriptions, pricing, shipping information)?
How easy is it to navigate your company website?
How satisfied are you with the customer service you have received from your company?
How likely are you to recommend your company to a friend or family member?