I feel emotionally exhausted because of my work
I feel worn out at the end of a working day
I feel tired as soon as I get up in the morning and see a new working day stretched out in front of me
I can easily understand the actions of my colleagues/supervisors
I get the feeling that I treat some clients/colleagues impersonally as if they were objects
Working with people the whole day is stressful for me
I deal with other people’s problems successfully
I feel burned out because of my work
I feel that I influence other people positively through my work
I have become more callous to people since I have started doing this job
I’m afraid that my work makes me emotionally harder
I feel full of energy
I feel frustrated by my work
I get the feeling that I work too hard
I’m not really interested in what is going on with many of my colleagues
Being in direct contact with people at work is too stressful
I find it easy to build a relaxed atmosphere in my working environment
I feel stimulated when I am working closely with my colleagues
I have achieved many rewarding objectives in my work
I feel as if I’m at my wits‘ end
In my work, I am very relaxed when dealing with emotional problems
I have the feeling that my colleagues blame me for some of their problems