Product feedback survey to understand what holds customers back from making a purchase

Find out what the customer thinks when not purchasing a product by inviting them to fill the product feedback survey.

Time to complete

Less than 1 minute

Eligibility

In order to be eligible to fill out the Product feedback survey, customers must have made a purchase within the past six months.

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Questions for Product feedback survey to understand what holds customers back from making a purchase

1.

Is there any thing preventing you from completing the purchase?

The answer should be a single choice:
  1. The price is too high
  2. This is not what I was looking for
  3. I've found a better offer
  4. I have some questions

Similar Ideas

  • User experience survey
  • Product usage survey
  • Customer loyalty survey
  • Product preference survey
  • Market research survey

Here are some FAQs and additional information
on
Product feedback survey to understand what holds customers back from making a purchase

What is the importance of this survey?

Understanding why people aren't purchasing from you can help you improve your customer experience and personalize them based on their needs.

What should I do with the inputs collected?

With the data collected from this survey, analyze your product from your customer's perspective. Personalize and tailor your products based on their feedback.

How can I increase the purchase rate with the help of this survey?

You can increase the purchase rate by implementing the feedback you received from your customers.

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