Product feedback survey to understand what holds customers back from making a purchase

Find out what the customer thinks when not purchasing. Use this as a widget and surface it is the user hasn't completed the transaction.

Questions for Product feedback survey to understand what holds customers back from making a purchase

1.

Is there any thing preventing you from completing the purchase?

The answer should be a single choice:
  1. The price is too high
  2. This is not what I was looking for
  3. I've found a better offer
  4. I have some questions

Product feedback survey to understand what holds customers back from making a purchase FAQ

What is the importance of this survey?
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Understanding why people aren't purchasing from you can help you improve your customer experience and personalize them based on their needs.

What should I do with the inputs collected?
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With the data collected from this survey, analyze your product from your customer's perspective. Personalize and tailor your products based on their feedback.

How can I increase the purchase rate with the help of this survey?
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You can increase the purchase rate by implementing the feedback you received from your customers.

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