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Company or Product Communication Survey

The Product Communication Survey is designed to help you understand how customers perceive the quality of your product communications. The survey covers a variety of topics related to product communications, including overall satisfaction, clarity of communications, and timeliness of communications. The survey also includes questions about specific communications channels, such as email, phone, and live chat.

Time to complete

1 minute

Eligibility

Anyone who is 18 years of age or older and has experience with the company or product is eligible to fill out the survey.

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Questions for Company or Product Communication Survey

1.

How do you know [Product Name]?

The answer should be a single choice:
  1. Events
  2. Conferences
  3. Tradeshows
  4. Meetups
  5. Webinar
  6. Social Media
  7. Personal Networking
  8. Search Engines
  9. Blogs
2.

Have subscribed to your newsletter?

The answer should be a single choice:
  1. Yes
  2. No
3.

Which social media do you use most?

The answer should be a single choice:
  1. Facenppl
  2. Instagram
  3. Twitter
  4. Snapchat
  5. LinkedIn
  6. YouTube
  7. Pinterest
4.

Do you follow [Product Name] on social media?

The answer should be a single choice:
  1. Yes
  2. No
  3. Not sure
5.

Have you been to any of our event?

The answer should be a single choice:
  1. Yes
  2. No
6.

What are your preferred communication channels?

The answer should be a single choice:
  1. Emails and newsletter
  2. Social Media
  3. Webinars
  4. Events
  5. Conferences
  6. Meetups
7.

I will likely recomment [Product Name] to someone else

The answer should be a rating.
8.

Do you have any suggestions or recommendations of how we could improve our marketing communications?

The answer should be a text input.

Similar Ideas

  • Employee Satisfaction Survey
  • Market Research Survey
  • Product Feedback Survey
  • User Feedback Survey

Here are some FAQs and additional information
on Company or Product Communication Survey

Why is a questionnaire on effective communication important?

Surveying your customers on company or product communication is important because it helps you in identifying the communication modes that worked for both you and your audience.

What is a communication survey for a product and company?

A communication survey for a product or company measures how efficient their work has been with their customers.

Why internal communication is essential?

Good internal communication is essential for successful external communication. To provide a positive customer experience, an organization must effectively communicate with its employees.

What should I do with the data collected?

With the data collected, you can strengthen your internal communication and also the way you communicate with your customers.

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