Churn Survey

Churn surveys extract feedback from your customers and users canceling or depreciating service with your business, giving an excellent chance to further discover areas that might easily help one improve more to prevent more "churn".

Questions for Churn Survey

1.

Why have you decided to cancel your subscription?

* Choose as many as you like

The answer should be a multiple choice:
  1. I don't need at the moment. I will be back!
  2. It doesn't meet my needs - missing features
  3. I didn't find it easy to use
  4. It was expensive
  5. I found an alternative
  6. I no longer need it
  7. To many technical issues(bugs,glitches)
2.

How likely are you to return?

The answer should be a rating.
3.

Anything else you would like to share your experience about BlockSurvey?

The answer should be a text input.

Churn Survey FAQ

What is a churn survey?
+

A churn survey is a survey that helps you understand why your customers cancel your services.

What is the main objective behind a churn survey?
+

The main objective behind this churn survey is to identify the why behind your customers canceling your services.

How can I use the churn survey for my business?
+

You can use this churn survey for your business by identifying and fixing the root cause of the customer churn.

How are churn surveys helpful?
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Churn surveys are helpful since they can reduce customer churn and help businesses in improving their services.

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