Donor Experience Survey

Surveys build a better mission connection between your organization and its donors. By asking these key questions, you’re proving that you care about what your donors think, and reminding them that they are an important part of your mission.

Questions for Donor Experience Survey


To what degree do you feel your gifts of (time and money) to us have made a difference (to the people you serve) (to the community you serve) (in achieving our mission)? 

The answer should be a single choice:
  1. Great difference
  2. Moderate difference
  3. Little difference

To what extent does our mission (vision, work) reflect your personal beliefs?

The answer should be a single choice:
  1. Very much
  2. Somewhat
  3. Not very much

To what extent are we meeting those expectations?

The answer should be a single choice:
  1. Very well
  2. Moderately well
  3. Not very well

Of all the gifts you have given, which have given you the most joy? How so?

The answer should be a text input.

On a scale of one to five with five being very satisfied and one being not at all satisfied, how would you rank your level of satisfaction with your giving to our organization?

The answer should be a rating.

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