Student Accommodation Satisfaction Survey

Satisfaction surveys are a vital way to gather preliminary data about your students and their satisfaction levels with various aspects of accommodation.

Questions for Student Accommodation Satisfaction Survey

1.

Name of the High School / College / University

The answer should be a text input.
2.

Level of study

The answer should be a single choice:
  1. K-12
  2. Undergraduate
  3. Postgraduate
  4. PhD Student
3.

Where are you from 

The answer should be a country.
4.

Where are you staying?

The answer should be a single choice:
  1. Private housing, alone or with friends
  2. University halls
  3. Private student halls
  4. Owned apartment, or parents' house
  5. Other
5.

Did you book more than one accommodation before deciding which one you would like to live in?

The answer should be a single choice:
  1. Yes
  2. No
  3. Not applicable
6.

How long did it take you to find student accommodation

The answer should be a single choice:
  1. Day or two
  2. Less than a week
  3. One week to two weeks
  4. Three weeks to a month
  5. More than one month
  6. Not applicable. / I have yet to find suitable accommodation
7.

How much do you pay per week? 

The answer should be a text input.
8.

Do you feel like you get value for your money?

The answer should be a text input.
9.

How did you hear about your current accommodation

The answer should be a single choice:
  1. University
  2. Search Engine
  3. Direct website
  4. Advertisement
  5. Student accommodation agent
  6. Friend or family
  7. Previous knowledge
  8. Social community eg. classmate or alumni
  9. Forum or social network platform
  10. Other
  11. Not applicable
10.

How satisfied are you with  accommodations physical environment?

The answer should be a single (or) multiple choice by row and column:
Access to the accommodation building
Design of the building
Design of the living space
Maintenance of the buildings
Cleanliness/tidiness
Building security
Acoustics (noise level) from outside Noise from neighbouring rooms
Not at all satisfied
Slightly satisfied
Moderately satisfied
Very satisfied
Completely satisfied
11.

How satisfied are you with the accommodation procedures (rules and regulations)?

The answer should be a single (or) multiple choice by row and column:
The length of the accommodation contract
Explanation on the use of accommodation/kitchen equipment
Complaints procedures
Not at all satisfied
Slightly satisfied
Moderately satisfied
Very satisfied
Completely satisfied
12.

How satisfied are you with the quality of any additional physical facilities?

The answer should be a single (or) multiple choice by row and column:
Reliability and speed of Wireless Internet
Air-Conditioning
Iron and ironing board
TV
Washing facilities
Lift
Not at all satisfied
Slightly satisfied
Moderately satisfied
Very satisfied
Completely satisfied
13.

How satisfied are you with the quality of the bathroom facilities / kitchen and living area facilities?

The answer should be a single (or) multiple choice by row and column:
Quality of bathroom fittings (i.e. shower, basin, taps)
Availability of hot and cold water
Availability and efficiency of cooking equipment (cooker, oven, microwave)
Availability of electrical sockets
Temperature control/Ventilation
Lights
Not at all satisfied
Slightly satisfied
Moderately satisfied
Very satisfied
Completely satisfied

Student Accommodation Satisfaction Survey FAQ

What is a student accommodation satisfaction survey?
+

The student accommodation satisfaction survey is a method that measures the satisfaction levels of students over the accommodation facilities they are provided with.

What are the benefits of the student accommodation satisfaction survey?
+

The student accommodation satisfaction survey helps the management focus more on the areas of improvement and find the areas that are already strengthened.

What to include in an accommodation survey questionnaire?
+

You can include rating scales for comfort, cleanliness, and other housing facilities. And you can also question about things that they think should improve.

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