Hotel Accommodation Feedback Form

One of the most commonly used contact forms by hotels, leisure accommodation establishments, and bed and breakfast service providers is the hotel accommodation feedback form. Here is an example of a hotel accommodation feedback form, use it to collect feedback from customers. 

Questions for Hotel Accommodation Feedback Form

1.

Title

The answer should be a single choice:
  1. Mr
  2. Mrs
  3. Miss
  4. Ms
2.

Name

The answer should be a text input.
3.

Your Birthday

The answer should be a date input.
4.

What was the purpose of your stay?

The answer should be a single choice:
  1. Business
  2. Leisure
5.

How did you find out about the hotel?

The answer should be a single choice:
  1. Referral
  2. Internet
  3. Social Media
  4. Hostel listing
  5. Airport promotion
6.

How did you find out about the hotel?

The answer should be a single choice:
  1. 1-3
  2. 4-6
  3. 7-10
  4. 10+
7.

Guest Services/ Staff

The answer should be a single (or) multiple choice by row and column:
Reservation Process
Quality concierge service
Friendliness/ helpfulness of doorman
Quality of room service
Not at all satisfied
Slightly satisfied
Moderately satisfied
Very satisfied
Completely satisfied
8.

Room Facility

The answer should be a single (or) multiple choice by row and column:
Decor
Cleanliness of guest room
Free broadband service
Interactive TV service
Room facilities
Not at all satisfied
Slightly satisfied
Moderately satisfied
Very satisfied
Completely satisfied
9.

Restaurants / Bar / Spa

The answer should be a single (or) multiple choice by row and column:
Choice and quality of breakfast
Quality range and variety of food
Quality range and variety of beverages
Friendliness of staff
10.

Overall condition/ appearance of hotel

The answer should be a rating.
11.

Please let us know ways in which we can improve our services

The answer should be a text input.
12.

Contact Number

The answer should be a phone number.
13.

Contact Email

The answer should be a email input.

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Hotel Accommodation Feedback Form

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