Citizen satisfaction survey

A citizen satisfaction survey is a questionnaire-based survey that is used to collect data on how satisfied citizens are with the services provided by their local government.

Eligibility

The survey is open to all citizens of a country.

Not the Template you are looking for?
Request new template
Not the Template you are looking for?
Request new template

Questions for Citizen satisfaction survey

1.

How satisfied are you with the services provided by the city government?

The answer should be a single choice:
  1. Not satisfied
  2. Satisified
  3. Very satisfied
2.

How often do you feel safe in your neighborhood?

The answer should be a single choice:
  1. Not safe
  2. Safe
  3. Very safe
3.

How easy is it to get around town?

The answer should be a single choice:
  1. Not easy
  2. Easy
  3. Very easy
4.

How often do you see city employees working hard to improve the community?

The answer should be a single choice:
  1. Always
  2. Most of the time
  3. Sometimes
  4. Rarely
  5. Never
5.

How well do city employees treat you with respect?

The answer should be a single choice:
  1. Not well
  2. Well
  3. Very well
6.

How often do you feel like your voice is heard by the city government?

The answer should be a single choice:
  1. Always
  2. Most of the time
  3. Sometimes
  4. Rarely
  5. Never

Similar Ideas

  • Customer satisfaction survey
  • Employee satisfaction survey
  • Patient satisfaction survey
  • Tenant satisfaction survey
  • User satisfaction survey

Here are some FAQs and additional information
on
Citizen satisfaction survey

What is the Citizen Satisfaction Survey?

The Citizen Satisfaction Survey is a tool used by the City to measure citizen satisfaction with city services. The survey is conducted annually and results are reported to the respective City Council and made available to the public.

How is the survey conducted?

The survey is conducted by an independent research firm. A random sample of city residents is contacted by telephone and asked to participate in the survey.

How are the results used?

The results of the survey are used to help city departments identify areas where improvements can be made. The results are also used to help city leaders make decisions about budgeting and prioritizing city services.

Want to use this template?

Loved by people at home
and at work

“BlockSurvey is a simple, effective, and scalable tool for creating surveys for leadership and learning assessment. It's one of this year's best buying choices. Each month, it keeps improving and strives to serve its customers needs.”
Nelson Emilio
Personal Branding Strategist
“I use BlockSurvey to get feedback about all my activities and events. It is really easy to get started and create my first surveys! Then I could see how easy it was to share them. Now I am thinking to use BlockSurvey also within my creative process as an author in order to listen and engage with my audience, knowing that anonymity provides the most sincere and reliable answers.”
Georgina García-Mauriño
Author & Designer
BlockSurvey social proof
G2 Crowd
4.8 Star Rating
BlockSurvey social proof
Dapp.com
Editor's choice
BlockSurvey social proof
Capterra
4.9 Star Rating

What's next? Try out templates like
Citizen satisfaction survey

1000+ Templates, 50+ Integrations

Want to create secure online forms and surveys?

Join BlockSurvey.

SHARE