Technical Support Request Template

A basic template to collect support requests form customers.

Questions for Technical Support Request Template

1.

Name

The answer should be a text input.
2.

Email

The answer should be a email input.
3.

Please explain the issue you are experiencing with as much detail as possible.

The answer should be a text input.
4.

What type of device?

The answer should be a single choice:
  1. Mobile
  2. Tablet
  3. Smart TV
  4. Laptop
  5. Desktop
5.

What type of connection?

The answer should be a single choice:
  1. Wired
  2. Wi-Fi
  3. Mobile Internet
6.

What is your operating system?

The answer should be a single choice:
  1. Ubuntu
  2. RedHat
  3. Other Linux Distros
  4. Windows
  5. macOS
  6. Unix
  7. ChromeOS

Technical Support Request Template FAQ

What is a support request form?
+

A support request form is used to collect information about the customers' problems, requests, and queries.

What is in the technical support request template?
+

This easy-to-use template has questions that help your customers to let you know about their problems and requests.

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Technical Support Request Template

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