Frequently Asked Questions
Do I need to be a paid user to use BlockSurvey?
No, you can use the free trial for 7 days. No credit card required.
Up to 5 forms / surveys can be created. There is no restriction on data collection after the trial. Existing forms and surveys will continue to work. You can access them always.
I already have an account, how do I upgrade?
Head over to accounts & billing page, choose the plan that is right for you.
Can I cancel at any time?
Yes. There is a cancel subscription option on your accounts & billing page. You will still have access to BlockSurvey's features till your billing cycle ends, after that you will be downgraded.
Is pricing based on monthly or annual plans? Can I choose?
Yes, we have both the monthly and yearly plans. You'll be able to choose from them.
What’s your cancellation policy?
Our contracts are monthly or annual and are therefore pre-paid for a month or 12 months. If you choose to cancel in-between the billing period, you will not be billed for the next period or cycle.
What forms of payment are possible?
BlockSurvey has integrated with Stripe for payments and it is self serving for personal plans. We also support by raising invoices for enterprises and business plans.
I am a Student. Do you have a free plan?
Yes, we offer free plans to Students. Please
I am a Nonprofit. Do you offer any discounts?
Yes, we offer discounts to a Nonprofit organization. Please
I still have some questions, how to contact you?
Please mail us for any questions at
[email protected] or
call us at
+1 603 262 1450.
We provide support 16x7 and are really fast in replying by emails.