Frequently Asked Questions

Do I need to be a paid user to use BlockSurvey?
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No, you can use the free trial for 7 days. No credit card required.
Up to 5 forms / surveys can be created. There is no restriction on data collection after the trial. Existing forms and surveys will continue to work. You can access them always.

I already have an account, how do I upgrade?
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Head over to accounts & billing page, choose the plan that is right for you.

Can I cancel at any time?
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Yes. There is a cancel subscription option on your accounts & billing page. You will still have access to BlockSurvey's features till your billing cycle ends, after that you will be downgraded.

Is pricing based on monthly or annual plans? Can I choose?
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Yes, we have both the monthly and yearly plans. You'll be able to choose from them.

What’s your cancellation policy?
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Our contracts are monthly or annual and are therefore pre-paid for a month or 12 months. If you choose to cancel in-between the billing period, you will not be billed for the next period or cycle.

What forms of payment are possible?
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BlockSurvey has integrated with Stripe for payments and it is self serving for personal plans. We also support by raising invoices for enterprises and business plans.

I am a Student. Do you have a free plan?
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Yes, we offer free plans to Students. Please apply here.

I am a Nonprofit. Do you offer any discounts?
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Yes, we offer discounts to a Nonprofit organization. Please apply here.

I still have some questions, how to contact you?
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Please mail us for any questions at [email protected] or call us at +1 603 262 1450. We provide support 16x7 and are really fast in replying by emails.