Billing - Frequently Asked Questions
Do I need to be a paid user to use BlockSurvey?
No, you can use the free trial for 7 days to explore the entire product. No credit card required.
Once you're happy with the product, pay to publish a survey or form for actual use.
Why are free accounts limited to preview?
It prevents spammers from abusing the platform, which means better service for you and everyone else.
I already have an account, how do I upgrade?
Head over to accounts & billing page, choose the plan that is right for you.
Can I cancel at any time?
Yes. There is a cancel subscription option on your accounts & billing page. You will still have access to BlockSurvey's features till your billing cycle ends, after that you will be downgraded.
Is pricing based on monthly or annual plans? Can I choose?
Yes, we have both the monthly and yearly plans. You'll be able to choose from them.
What’s your cancellation policy?
Our contracts are monthly or annual and are therefore pre-paid for a month or 12 months. If you choose to cancel in-between the billing period, you will not be billed for the next period or cycle.
What forms of payment are possible?
BlockSurvey has integrated with Stripe for payments and it is self serving for personal plans. We also support by raising invoices for enterprises and business plans.
I am a Student. Do you have a free plan?
I am a Nonprofit. Do you offer any discounts?
I still have some questions, how to contact you?
Please mail us for any questions at
[email protected] or
call us at
+1 603 262 1450.
We provide support 12x5 and are really fast in replying by emails.