Glossary

A collection of 2 posts

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Customer Experience Glossary

If you're serious about improving your customer's overall experience, it helps to know what terminology is related to it. But that's easier said than done. With so many industry terms floating around, the process can seem overwhelming....

Data Privacy Glossary

There are many terms being thrown around nowadays when it comes to data privacy. From the Facebook/Cambridge Analytica scandal to GDPR and everything in between, there’s a lot more that we don’t know about this subject than most of us think there is....

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