Wilson Bright

https://blocksurvey.io co-founder - BlockSurvey    

Wilson Bright's Stories Page 1 of 1  

Customer Experience Glossary

If you're serious about improving your customer's overall experience, it helps to know what terminology is related to it. But that's easier said than done. With so many industry terms floating around, the process can seem overwhelming....

Data Privacy Glossary

There are many terms being thrown around nowadays when it comes to data privacy. From the Facebook/Cambridge Analytica scandal to GDPR and everything in between, there’s a lot more that we don’t know about this subject than most of us think there is....

How to Improve Customer Experience in Retail Stores

Customer experience is the single most important key to building a successful business. This isn’t just customer service, it involves many elements including the atmosphere and appearance of the store, the staff, and the checkout process....

Highly Effective Methods That Innovative Companies Use Survey Software

Surveying is a technique used in research where samples from a population are interviewed in some form. It can also be done through an observation conducted by the researcher. Survey tools help ease the stresses of conducting surveys....

Net Promoter Score Example

NPS is calculated based on one survey question where customers are asked to rate on a scale of 0 to 10 ‘how likely are you to recommend this company’s product or service to a friend or a colleague?’...

Future of Surveys

Conceiving shorter and more meaningful surveys and rolling them out via user-friendly and secure survey platforms is more likely to entice survey participants to complete online surveys. BlockSurvey was created exactly to solve this problem. This is the arrival of future surveys....

How to do market research for a startup idea?

It is always good to validate an idea or a premise, or even find out what your initial audience will feel for the solution/product you're building....

Product Market Fit

To get to the heart of a successful product-market fit, you will need to understand the product, customers, competition, as well as services offered....

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